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Central Europe Customer Service Specialist
1 week ago
About the Job
We are seeking a highly skilled Customer Support Specialist to join our team in Central Europe. As a key point of contact for customers, you will provide exceptional support via phone and email, ensuring seamless experiences throughout the purchasing process.
Your responsibilities will include:
- Supporting customers with inquiries related to orders, products, and loyalty programs within specified guidelines using Service Cloud.
- Reporting any issues to the E-Commerce teams and the Customer Service Manager.
- Handing over resolved cases and issues to the in-house team.
What We Offer
We offer a unique combination of flexibility, opportunities for growth, and the chance to work with a renowned brand like GANT. As a consultant through A-hub, you will have the freedom to work from home and enjoy a hybrid work arrangement.
If you possess excellent communication skills and fluency in German, this could be your ideal opportunity to join our team and contribute to the success of A-hub and GANT.
