Europe AI Technical Program Manager
2 weeks ago
We are seeking a highly skilled and driven Technical Program Manager to join our team in Europe. This individual will lead the technical oversight, delivery, and optimization of customer-facing support programs for CoreWeave's top generative AI clients using dedicated GPU servers.
The ideal candidate will have hands-on experience with server hardware, networking equipment, and firmware updates, with the ability to troubleshoot, optimize, and drive improvements in maintenance processes. They should also have a strong background in technical program management, with experience in managing complex technical projects and programs from initiation to completion at scale.
Key Responsibilities:
- Liaison with CoreWeave's U.S Customer Success team to deliver a seamless and integrated experience to our European clients.
- Orchestrate a program that requires both operational and technical problem-solving for the world's largest supercomputing fleets.
- Serve as an escalation point for process, program, and procedure issues for our European operations engineers.
- Build processes, procedures, and programs with our clients to ensure structure, scope, and responsibilities are covered.
- Engage directly with customers and internal stakeholders to gather, document, and communicate program requirements, ensuring clarity, feasibility, and alignment with critical objectives.
Requirements:
- Hands-on experience with server hardware, networking equipment, and firmware updates, with the ability to troubleshoot, optimize, and drive improvements in maintenance processes.
- Experience in technical program management, with a proven track record of successfully managing complex technical projects and programs from initiation to completion at scale, preferably for a major tech company or startup.
- 2+ years of experience in engineering, product/technical program management, data analysis, or product development OR equivalent hands-on technical experience in data centers or cloud infrastructure.
- Strong understanding of project management methodologies and tools (Jira, Notion, Confluence, Kanban/Agile methodologies).
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