Store Manager Gallerian Position
4 weeks ago
Job Title: Store Manager Gallerian
We are seeking an experienced Store Manager to lead our team at Gallerian Mall in Stockholm. As a Store Manager, you will be responsible for driving sales and maximizing store profitability, while providing industry-leading service and training your team to excel and develop in sales.
Key Responsibilities:
- Manage the store team to achieve sales targets and maintain high visual standards.
- Train and develop internal staff, promoting progression and leading in-store recruitment, new starter inductions, and staff training.
- Ensure all expenses are kept to a minimum and are incurred only when justified.
- Have ownership of administrative responsibilities, including retail development, vacant premises, scheduling, and local trading patterns.
- Support the team in making customers feel encouraged to return as a result of courteous and competent service.
- Maintain customer retention by providing first-class service, dealing with enquiries and complaints, and resolving issues promptly and objectively.
- Ensure the personal appearance and standard of dress of all staff is in accordance with company policy and that staff uniforms, where provided, are worn.
- Attract, engage, and motivate customers into making purchases in-store by using the latest visual techniques.
Requirements:
- Retail management experience.
- Experience in leading and motivating a team.
- Excellent time management skills.
- Strong verbal and written communication skills.
- IT skills, including Microsoft Outlook, Word, and Excel.
We offer a range of benefits, including a discretionary bonus scheme, staff discount on JD Group and other brands, a pension scheme, and personal development opportunities to learn and develop at work.
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