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Store Manager Gallerian

2 months ago

Stockholm, Stockholm, Sweden JD Group Full time

Job Title: Store Manager Gallerian

We are seeking an experienced Store Manager to lead our Gallerian store in Stockholm. As a Store Manager, you will be responsible for driving sales and maximizing store profitability, while providing industry-leading service and training your team to excel and develop in sales.

Key Responsibilities:

  • Manage the store team to achieve sales targets and maintain high visual standards.
  • Train and develop internal staff, promoting progression and leading in-store recruitment, new starter inductions, and staff training.
  • Ensure all expenses are kept to a minimum and are incurred only when justified.
  • Have ownership of administrative responsibilities, including retail development, vacant premises, scheduling, and local trading patterns.
  • Support the team in making customers feel encouraged to return as a result of courteous and competent service.
  • Maintain customer retention by providing first-class service, dealing with enquiries and complaints, and resolving issues.
  • Ensure the personal appearance and standard of dress of all staff are in accordance with company policy.

Requirements:

  • Retail management experience.
  • Experience in leading and motivating a team.
  • Excellent time management skills.
  • Strong verbal and written communication skills.
  • IT skills, including Microsoft Outlook, Word, and Excel.

We offer a range of benefits, including a discretionary bonus scheme, staff discount on JD Group and other brands, a pension scheme, and personal development opportunities.