Swedish Language Support Expert in IT

13 hours ago


Stockholm, Stockholm, Sweden Patrique Mercier Recruitment JP Full time

We are looking for a talented customer support agent to join our team at Patrique Mercier Recruitment JP. As a Swedish-speaking customer service representative, you will provide exceptional support to clients through various channels, including phone, email, and live chat.

The ideal candidate will have a strong background in customer service, excellent communication skills, and a friendly and positive attitude. Fluency in Swedish is essential, with proficiency in English also required.

In this role, you will serve as the frontline support for customers, addressing inquiries and resolving issues related to cutting-edge technologies. You will stay informed about the latest products, services, and updates to offer accurate assistance to customers. Additionally, you will document all customer interactions in the company's CRM system for record-keeping and follow-up.

Benefits of this role include a fully paid relocation package, private health insurance, and training and development opportunities. We are looking for a team player who can collaborate with colleagues to identify trends in customer feedback and suggest improvements.



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