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Norwegian Customer Support Specialist

2 months ago


Stockholm, Stockholm, Sweden Job Squad Full time
About the Role

We are seeking a highly skilled and customer-focused Norwegian language support expert to join our team at Job Squad. As a customer service representative, you will play a critical role in providing exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide expert assistance to customers via various digital channels, including email, chat, and other online platforms.
  • Identify and resolve customer issues in a timely and professional manner.
  • Document customer feedback and concerns to improve our services.
Requirements
  • Native-level fluency in Norwegian and proficiency in English (B2 level).
  • Experience in customer support, preferably in a similar industry.
  • Excellent problem-solving skills, with the ability to research and identify relevant information.
  • Strong communication and negotiation skills, with a service-oriented and professional approach.
What We Offer
  • Competitive performance bonuses.
  • Relocation package, including flight and accommodation assistance.
  • Paid training and education opportunities.
  • Development opportunities within the company.
  • Discount card and discounts on gym membership, massages, and other services.
  • Regular company activities, including team events and social gatherings.
  • Health insurance.
  • Possibility to relocate to other destinations, including Barcelona.