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Norwegian Customer Support Specialist
2 months ago
We are seeking a highly skilled and customer-focused Norwegian language support expert to join our team at Job Squad. As a customer service representative, you will play a critical role in providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Provide expert assistance to customers via various digital channels, including email, chat, and other online platforms.
- Identify and resolve customer issues in a timely and professional manner.
- Document customer feedback and concerns to improve our services.
- Native-level fluency in Norwegian and proficiency in English (B2 level).
- Experience in customer support, preferably in a similar industry.
- Excellent problem-solving skills, with the ability to research and identify relevant information.
- Strong communication and negotiation skills, with a service-oriented and professional approach.
- Competitive performance bonuses.
- Relocation package, including flight and accommodation assistance.
- Paid training and education opportunities.
- Development opportunities within the company.
- Discount card and discounts on gym membership, massages, and other services.
- Regular company activities, including team events and social gatherings.
- Health insurance.
- Possibility to relocate to other destinations, including Barcelona.