Medical Device Customer Service Specialist

3 weeks ago


Stockholm, Stockholm, Sweden Abbott Full time

At Abbott, we're dedicated to delivering exceptional healthcare solutions and services that improve people's lives. We're seeking a highly skilled and experienced Customer Service Representative to join our team in Sweden, serving the Norwegian market.

Key Responsibilities:

  • Provide outstanding customer service through order processing, pricing, and billing inquiries.
  • Handle customer complaints, investigate issues, and issue credit/debit notes as needed.
  • Manage returns, backorders, and master data maintenance.
  • Collaborate with the Sales Team on alternative solutions for out-of-stock products.
  • Support daily operations, including courier services and warehouse management.
  • Contribute to a positive and dynamic work environment.

Requirements:

  • Upper secondary diploma or equivalent.
  • Minimum 3 years of experience in customer service, preferably in the medical device sector.
  • Fluent in Norwegian and English, written and spoken.
  • Strong knowledge of SAP and Microsoft Office.
  • Excellent communication and teamwork skills.

What We Offer:

Abbott provides a challenging and international work environment, excellent benefits, and opportunities for growth and development. We're committed to helping our employees advance in their careers and achieve their full potential.



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