Medical Device Customer Service Specialist
3 weeks ago
At Abbott, we're dedicated to delivering exceptional healthcare solutions and services that improve people's lives. We're seeking a highly skilled and experienced Customer Service Representative to join our team in Sweden, serving the Norwegian market.
Key Responsibilities:
- Provide outstanding customer service through order processing, pricing, and billing inquiries.
- Handle customer complaints, investigate issues, and issue credit/debit notes as needed.
- Manage returns, backorders, and master data maintenance.
- Collaborate with the Sales Team on alternative solutions for out-of-stock products.
- Support daily operations, including courier services and warehouse management.
- Contribute to a positive and dynamic work environment.
Requirements:
- Upper secondary diploma or equivalent.
- Minimum 3 years of experience in customer service, preferably in the medical device sector.
- Fluent in Norwegian and English, written and spoken.
- Strong knowledge of SAP and Microsoft Office.
- Excellent communication and teamwork skills.
What We Offer:
Abbott provides a challenging and international work environment, excellent benefits, and opportunities for growth and development. We're committed to helping our employees advance in their careers and achieve their full potential.
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