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AWS Technical Advisor
13 hours ago
Advocate for Customers
As an AWS Technical Account Manager, you will be the trusted advisor and cloud operations architect for our Enterprise Support customers. Your primary responsibility will be to advocate for the customer, developing trusting relationships and understanding their business needs and technical challenges.
You will use your technical acumen and customer obsession to drive technical discussions regarding incidents, trade-offs, and risk management. Consult with a range of partners from developers through to C-suite executives, and collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
Key Responsibilities
- Build solutions, provide technical guidance, and advocate for the customer.
- Ensure AWS environments remain operationally healthy while reducing cost and complexity.
- Develop trusting relationships with customers, understanding their business needs and technical challenges.
- Use your technical acumen and customer obsession to drive technical discussions regarding incidents, trade-offs, and risk management.
Benefits and Growth Opportunities
As part of our team, you will have plenty of opportunities to develop your technical, consulting, and leadership skills. You will work with talented cloud technologists while expanding your knowledge of AWS products. You will also have the chance to receive mentorship and gain AWS certifications, helping you grow professionally and personally.
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