Industrial Account Development Specialist

6 days ago


Gothenburg, Västra Götaland, Sweden DSV Road GmbH Full time

**Company Overview**

DSV is a leading global logistics company with over 75,000 employees in more than 90 countries. Our team works passionately to deliver great customer experiences and high-quality services.

**Job Description**

We are seeking an experienced Global Account Director to join our Industrial Enterprise Vertical team. As a key member of our team, you will be responsible for developing and maintaining business relationships with significant global industrial accounts.

The primary focus of this role is on selling and improving logistics solutions, including road, freight forwarding, contract logistics, customs brokerage, and other value-added services.

This position requires a high degree of analytical skills and industry knowledge to unlock hidden value that may not be readily identifiable to our clients.

**Responsibilities**

  • Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying top opportunities.
  • Manage named global industrial accounts, in accordance with agreed financial and performance targets based on DSV processes.
  • Develop solutions for the named global customers; leveraging DSV vertical structure and competencies into innovative developments.
  • Work closely with operations to deliver a high level of service to customers.
  • Identify and develop relationships with key decision makers at all levels within an account.
  • Understand the customer's buying process.
  • Understand the customer's business (strategically, operationally, & financially).
  • Work closely with customers to intimately understand their needs.
  • Work across all divisions within DSV to create custom solutions that deliver value to customers.
  • Maintain an open dialogue with the account executive sponsor and keep the sponsor engaged in the account.
  • Engage with DSV's Senior stakeholders to get needed support to meet agreed targets.

**Requirements**

  • Bachelor's degree or equivalent work experience in logistics and supply chain management.
  • Minimum 5 years of recent global account management experience.
  • Minimum 8 years of experience in the logistics and supply chain industry.
  • Subject matter expert grade knowledge of the Industrial customers.

**Benefits**

We offer a competitive salary, a varied and challenging role, and a genuine culture of recognition. You will have the opportunity to fulfill your ambitions and work as part of an open-minded global team.



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