Luxury Store Director
3 days ago
Puig Deutschland GmbH is a renowned player in the global fashion and beauty industry. Our portfolio comprises a diverse range of luxury brands across various sectors, including fashion, fragrance, makeup, skincare, and wellness.
Leadership OpportunityWe are seeking an exceptional individual to lead our point of sale at NK Stockholm as a Store Manager. This permanent position offers a 6-month probationary period, with a full-time work schedule of 40 hours per week.
Key ResponsibilitiesAs a Store Manager at Puig Deutschland GmbH, you will be responsible for the overall performance and success of the store. You will lead a high-performing team, fostering a culture of excellence, creativity, and customer engagement. Your role will be pivotal in driving sales, maintaining brand standards, and building long-term relationships within the local luxury community.
- Lead, coach, and develop the store team to achieve sales goals and deliver outstanding customer experiences.
- Create a welcoming and inspiring atmosphere for clients, ensuring personalized and engaging interactions.
- Build and maintain long-term client relationships, leveraging CRM tools and brand storytelling.
- Oversee all clienteling initiatives to proactively drive store traffic and client loyalty.
- Manage store operations, including stock control, visual merchandising, and adherence to brand standards.
- Take ownership of in-store events and activations, collaborating with marketing to engage the local community.
- Monitor market trends and ensure the store remains competitive in the luxury landscape.
- Handle administrative duties, reporting, and ensure compliance with company policies and procedures.
Puig Deutschland GmbH believes in the power of creativity and craftsmanship to create meaningful and inspirational products. Our stores are more than retail spaces – they are places where clients can connect with our brand on a deeper level. We seek a leader who understands the importance of cultivating these connections and is dedicated to delivering a retail experience that is both engaging and memorable.
A deep passion for the Byredo brand and its universe is essential. We look for someone who naturally connects with our aesthetic, philosophy, and storytelling, and who can translate this enthusiasm into an inspiring customer experience.
You are an experienced and results-driven retail leader who thrives in a dynamic environment where service excellence and sales performance go hand in hand. Your ability to build strong relationships – with both clients and your team – sets you apart. You take initiative, lead with confidence, and ensure that every client interaction reflects the brand's values.
Desired Qualifications and Skills:
- Proven experience in retail management, with at least five years in a leadership role. Luxury experience is a plus, but a true passion for the brand and its values is what matters most.
- A strong client-centric mindset with a passion for delivering exceptional service.
- Excellent leadership and team management skills, fostering motivation and development.
- A strategic approach to sales and business growth, with a results-driven attitude and strong understanding of clienteling and CRM tools to drive engagement and loyalty.
- Experience within fashion and/or makeup is considered meritorious.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office, especially Excel.
- Fluent in Swedish & English (additional languages are a plus).
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