NK Stockholm Store Manager

3 days ago

Stockholm, Stockholm, Sweden PUIG Deutschland GmbH Full time

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

The Opportunity

Byredo is looking for a Store Manager to lead our point of sale at NK Stockholm, with a preferred start date as soon as possible. This is a permanent position, beginning with a 6-month probationary period, with a full-time work rhythm of 40 hours per week (100%).

What you'll get to do

As a Store Manager at Byredo, you will be responsible for the overall performance and success of the store, ensuring an exceptional luxury experience for every client. You will lead and inspire a high-performing team, fostering a culture of excellence, creativity, and customer engagement. Your role will be key in driving sales, maintaining brand standards, and building long-term relationships within the local luxury community.

You will act as a brand ambassador, overseeing all aspects of store operations while creating a unique and engaging in-store experience. Your leadership will ensure that every client leaves with more than just a purchase – a memorable connection to Byredo.

Your main responsibilities include, but are not limited to:

  1. Leading, coaching, and developing the store team to achieve sales goals and deliver outstanding customer experiences.
  2. Creating a welcoming and inspiring atmosphere for clients, ensuring personalized and engaging interactions.
  3. Building and maintaining long-term client relationships, leveraging CRM tools and brand storytelling.
  4. Overseeing all clienteling initiatives to proactively drive store traffic and client loyalty.
  5. Managing store operations, including stock control, visual merchandising, and adherence to brand standards.
  6. Taking ownership of in-store events and activations, collaborating with marketing to engage the local community.
  7. Monitoring market trends and ensuring the store remains competitive in the luxury landscape.
  8. Handling administrative duties, reporting, and ensuring compliance with company policies and procedures.
We'd love to meet you if you have

At Byredo, we believe in the power of creativity and craftsmanship to create meaningful and inspirational products. Our stores are more than retail spaces—they are places where clients can connect with our brand on a deeper level. We are looking for a leader who understands the importance of cultivating these connections and is dedicated to delivering a retail experience that is both engaging and memorable.

A deep passion for the Byredo brand and its universe is essential. We are looking for someone who naturally connects with our aesthetic, philosophy, and storytelling, and who can translate this enthusiasm into an inspiring customer experience.

You are an experienced and results-driven retail leader who thrives in a dynamic environment where service excellence and sales performance go hand in hand. Your ability to build strong relationships—with both clients and your team—sets you apart. You take initiative, lead with confidence, and ensure that every client interaction reflects the brand's values.

Other desired qualifications and soft skills:

  1. Proven experience in retail management, with at least five years in a leadership role. (Luxury experience is a plus, but a true passion for the brand and its values is what matters most.)
  2. A strong client-centric mindset with a passion for delivering exceptional service.
  3. Excellent leadership and team management skills, fostering motivation and development.
  4. A strategic approach to sales and business growth, with a results-driven attitude and strong understanding of clienteling and CRM tools to drive engagement and loyalty.
  5. Experience within fashion and/or makeup is considered meritorious.
  6. Excellent verbal and written communication skills.
  7. Proficiency in Microsoft Office, especially Excel.
  8. Fluent in Swedish & English (additional languages are a plus)

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking.

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