Customer Success Director

3 days ago


Solna Municipality, Sweden Arla Foods Full time
About the Team

We are a highly valued partner in developing the categories together with our customer. Our broad product portfolio fills a large and important part in Swedish grocery retailing. Arla has both professionalism and passion under one roof, which means that for the right person there are very good opportunities for a successful, developing and exciting environment within the company.

As a Customer Success Director, you will be part of a cross-functional team that is dedicated to driving business growth and improving customer satisfaction. You will work closely with our sales team to develop and implement customer strategies that meet customer needs and drive business results.

Your main objective will be to identify and capitalize on opportunities to increase sales and improve market share through the development of strong relationships with our strategic retail customers.

You will have full P&L responsibility and ownership of your accounts. You will be expected to deliver profitable growth, while also ensuring high levels of customer satisfaction.

About You
  • Demonstrable track record of exceptional performance in a commercial function within FMCG.
  • Ideally sales experience, although exceptional candidates from other commercial functions would be considered.
  • You are interested in, and have successfully demonstrated in the past, building strong business relationships.
  • You get energy from delivering strong results, you are ambitious and love delivering ahead of expectations.
  • You have very good knowledge of Microsoft Office applications and are comfortable working in both Swedish and English.
  • You have academic/higher education equivalent to Master's level.


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