Technical Service Expert

3 days ago


Stockholm, Stockholm, Sweden Alfa Laval Corporate AB Full time
Job Summary

We are looking for a skilled and experienced Senior Product Engineer to join our team. As a key member of our central organization, you will contribute to the advancement of our customer experience and drive innovation in our products and services.

Key Accountabilities
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Lead the execution of FAT and commissioning of new installations, ensuring timely delivery and quality results.
  • Provide technical support for HSS, including remote support, helpdesk, and claim investigations.
  • Train sales company field service engineers and customers on our products and services.
  • Collaborate with our sales companies and customers to provide exceptional technical support, commissioning, and product training.
Requirements

The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work independently and collaboratively. A master's degree in engineering, preferably in mechanical and electrical fields, is essential. Experience with commissioning work and Siemens PLCs is also required.



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