
Field Service Expert
3 days ago
At TN Sweden, we are seeking a highly skilled Field Service Expert to join our team. In this role, you will provide on-site field service and support customers with problem-solving regarding our products, applications, and solutions.
The primary focus of this position is the Refinery & Petrochemical Industry in Sweden, with potential for progression into a Sales Engineer role.
Key Responsibilities:
- Provide on-site field service and technical support to customers.
- Assist district sales personnel in handling company program service calls on existing products and services.
- Operate necessary testing equipment to bring systems into customer conformance.
- Coordinate and manage replacement parts programs with individual manufacturing plants.
- Prepare reports detailing technical problems and solutions.
- Qualify, coordinate, and monitor outside subcontractor network.
- Work with other district personnel toward continuous improvement of policies and procedures.
Requirements:
- A degree in an engineering discipline or relevant skills obtained from technical roles.
- Good computer skills (Office, CRM, cloud-based platforms).
- A personable and communicative approach.
- Strong work ethic and commitment.
- English language skills required.
- Commercial attitude.
- Valid B driving license.
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