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German Speaking Sales Administration Officer

2 months ago

Helsingborg, Skåne, Sweden Infotree Global Solutions Full time
Job Title: German Speaking Sales Administration Officer

We are seeking a highly skilled German-speaking Sales Administration Officer to join our team at Infotree Global Solutions. As a key player in our organization, you will be responsible for handling all administrative tasks related to spare part orders, from initial customer contact to coordination and follow-up of transportation.

Key Responsibilities:
  • Be the front-line operator in one or more languages, handling customer inquiries and orders via phone and email.
  • Main point of contact for customers and market companies for parts orders and inquiries.
  • Execute order administration tasks in SAP and other internal tools systems.
  • Follow-up on orders, service level agreements, and other key measurements.
  • Assure that transport to each customer is done in the right time and at the lowest cost.
  • Work in close cooperation with the European market companies' internal departments.
Requirements:
  • Fluency in German and excellent command of English, both written and verbal.
  • Good communication and networking skills, with a focus on customer service.
  • Ability to take initiative and drive for changes.
  • Team player with excellent cooperation skills.
What We Offer:
  • Basic phone and laptop provided by the client.
  • Opportunity to work with a European customer base.
  • Chance to drive customer satisfaction and increase service quality.