German Speaking Sales Administration Officer
3 weeks ago
We are seeking a highly skilled German-speaking Sales Administration Officer to join our team at Infotree Global Solutions. As a key player in our organization, you will be responsible for handling all administrative tasks related to spare part orders, from initial customer contact to coordination and follow-up of transportation.
Main Responsibilities:
- Be the front-line operator in one or more languages, handling customer inquiries and orders via phone and email.
- Main point of contact for customers and market companies for parts orders and inquiries.
- Respond to incoming orders and queries, utilizing a network of colleagues and external partners for support.
- Execute order administration tasks in SAP and other internal tools systems.
- Follow-up on orders, service level agreements, and other key measurements.
- Assure that transport to each customer is done in the right time and at the lowest cost.
- Work in close cooperation with the European market companies' internal departments.
- Be the second-line operator in one or more of the following areas:
- Issue purchase orders and follow up on deliveries from suppliers.
- Preventive housekeeping of pending orders via our IT systems and reporting tools.
- Participate in Daily Management and other activities to constantly improve the operation.
- Responsible for driving and maintaining our Quality Management System (QMS).
Requirements:
- Fluent in German (native level) and excellent command of English (written and verbal).
- Good communication and networking skills, with a customer service-oriented mindset.
- Ability to take initiative and drive for changes, with a team player attitude.
- Service-minded, result-oriented, and able to understand work instructions, work processes, and administrative tools.
What We Offer:
- Basic phone and laptop provided by the client.
- Opportunity to work with a European customer base and drive customer satisfaction.
- Chance to participate in Daily Management and other activities to improve the operation.
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Helsingborg, Skåne, Sweden Infotree Global Solutions Full timeJob Title: German Speaking Sales Administration OfficerWe are seeking a highly skilled German-speaking Sales Administration Officer to join our team at Infotree Global Solutions. As a key player in our organization, you will be responsible for handling all administrative tasks related to spare part orders, from initial customer contact to coordination and...
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