German Speaking Sales Administration Officer

4 weeks ago


Helsingborg, Skåne, Sweden Infotree Global Solutions Full time
Job Title: German Speaking Sales Administration Officer

We are seeking a highly skilled German-speaking Sales Administration Officer to join our team at Infotree Global Solutions. As a key player in our organization, you will be responsible for handling all administrative tasks related to spare part orders, from initial customer contact to coordination and follow-up of transportation.

Main Responsibilities:

  • Be the front-line operator in one or more languages, handling customer inquiries and orders via phone and email.
  • Main point of contact for customers and market companies for parts orders and inquiries.
  • Respond to incoming orders and queries, utilizing a network of colleagues and external partners for support.
  • Execute order administration tasks in SAP and other internal tools systems.
  • Follow-up on orders, service level agreements, and other key measurements.
  • Assure that transport to each customer is done in the right time and at the lowest cost.
  • Work in close cooperation with the European market companies' internal departments.

Secondary Responsibilities:

  • Issue purchase orders and follow up on deliveries from suppliers.
  • Preventive housekeeping of pending orders via our IT systems and reporting tools.
  • Participate in Daily Management and other activities to constantly improve the operation.
  • Responsible for driving and maintaining our Quality Management System (QMS).

Requirements:

  • Native fluency in German and advanced English language skills.
  • Excellent communication and networking skills, with a customer service-oriented mindset.
  • Ability to take initiative and drive for changes, with a focus on quality and efficiency.
  • Team player with a willingness to cooperate with others to solve work tasks.

Language: German - Native, English - Advanced



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