CRM Implementation Director

4 days ago


Stockholm, Stockholm, Sweden Scandic Hotels Group Full time

Are you ready to take your sales career to the next level? Join us at Scandic Hotels Group as we embark on an exciting journey of digital transformation.

We are seeking a highly skilled Sales Transformation Lead to drive significant change in a key focus area, ensuring alignment and efficiency across all markets to improve customer communication.

Main Accountabilities:

  • Develop and implement a strategic plan for stable and efficient sales platforms
  • Collaborate with local business units to unify sales processes and ensure effective communication across departments
  • Oversee the configuration and maintenance of sales systems, focusing on process improvement and optimization
  • Work closely with business stakeholders within sales and revenue management to align sales strategies with business objectives
  • Lead and mentor team members, promoting collaboration and engagement
  • Manage vendor relationships and negotiate contracts

About You:

  • Proven experience in implementing CRM platforms and B2B sales processes
  • Strong background in IT project management and/or service management
  • Experience in an international context and ability to work with diverse teams
  • Excellent stakeholder management and communication skills
  • Confirmed leadership skills with the ability to guide and mentor team members
  • Full working proficiency in English is required; Swedish or another Nordic language is a plus

About Scandic:

We value Diversity & Inclusion initiatives and corporate social responsibility. We actively engage in sustainability efforts in the hospitality industry.

We offer a hybrid setup and a warm, inclusive company culture.



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