Technical CRM Solution Manager

4 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

Job Title: Technical CRM Solution Manager

About the Role:

We are seeking a skilled Technology Manager for Dynamics CRM to shape our digital future. The successful candidate will have the opportunity to develop and implement proactive maintenance plans, ensuring alignment with business needs.

Your Responsibilities:
  • Develop and implement proactive maintenance plans for the Dynamics CRM platform.
  • Ensure alignment with business needs and contribute to the development of our services strategy.
  • Collaborate with sourced partners to optimize service delivery, including release management, capacity planning, asset management, and IT Security.
  • Provide technical guidance and approve design proposals and projects within the Dynamics CRM domain.
  • Support audit compliance, license management, access reviews, and problem investigation within the domain.
  • Establish and maintain technical guidelines, procedures, and standards for the Dynamics CRM platform.
About You:
  • A bachelor's degree in technology or business is required.
  • Detailed knowledge of Dynamics 365 CRM across sales, service, and marketing/customer insights is essential.
  • Experience with Azure Dev Ops, Power Apps, and Power Automate is necessary.
  • Strong professional experience in roles involving Dynamics CRM technologies, including project leadership.
  • Ability to work independently and prioritize tasks in a fast-paced environment.
Work Environment:

We offer a hybrid working environment, allowing you to work both onsite and remotely. Occasional travel may be required.



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