Senior CRM Director

4 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Key Responsibilities

The Senior CRM Manager is responsible for executing CRM strategies across multiple brands, ensuring alignment with overall business objectives. This includes utilizing data sources to gain insights into player behavior, market performance, campaign performance, and translating into meaningful actions.

  • Collaborating with cross-functional teams, including marketing, telesales, VIP, and CX, to align CRM initiatives with broader organisational initiatives.
  • Driving continuous improvement and innovation in CRM practices, processes, and technologies.
  • Staying updated with industry trends, best practices, and emerging technologies in CRM and customer experience management.

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