Senior CRM Expert

4 days ago


Stockholm, Stockholm, Sweden NoA Connect Sweden Full time
About the Role
  • We are looking for a Senior personalization and CRM expert to increase our clients' use of data- and marketing technologies. You will work hands-on in marketing automation tools (e.g., Salesforce, Adobe, Braze) to implement customer journeys.
Your Key Responsibilities
  • Lead end-to-end personalization projects, from strategy and planning to execution and optimization.
  • Develop and execute personalized marketing strategies using Customer Data Platforms (CDPs), marketing automation tools, CRM, and other relevant technologies.
  • Collaborate with cross-functional teams including marketing, sales, IT, and data analytics to align customer lifecycle management initiatives with business objectives.
  • Serve as a technical expert and advisor to clients, guiding them on best practices in personalization, automation, and data integrations.

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