Enterprise Automation Strategist
4 days ago
We are seeking a highly skilled Enterprise Automation Strategist to join our UiPath team. As a key member of our Enterprise Success team, you will play a critical role in helping our customers achieve their automation goals.
In this role, you will work closely with our customers to understand their business needs and develop tailored solutions that leverage the power of automation. You will be responsible for guiding our customers through the adoption of UiPath's automation platform, ensuring they achieve maximum value and organizational impact.
Your mission is to empower our customers to transform the way they work via automation, allowing their team members to achieve their full potential. You will work with stakeholders across all parts of the business and at all levels (C-suite down) to drive business adoption of our capabilities with a maniacal focus on achieving tangible business outcomes.
The ideal candidate will have a strong background in programming (.NET / Java applications), SaaS and Cloud experience, and relevant work experience in customer-facing, technical account management or technical consulting roles. Fluency in written and spoken English is required, with Finnish being a plus.
ResponsibilitiesTake ownership of your customers' technical success with the UiPath Platform
Be a core member of the UiPath account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value
Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved
Provide UiPath Platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting
Enable your customers' technical stakeholders on UiPath Platform best practices relevant to their unique automation pipelines, program objectives, environments, and constraints
Conduct design and code reviews for select automations to reinforce and verify those best practices
Perform technical health checks of your customers' automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines
Collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate, and bring to positive closure escalated support incidents
Provide technical advisory to customers through webinars, demos, and speaking engagements
Develop and mature our teams' processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery
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