Customer Support Specialist
1 week ago
Vi söker nu en Customer Support Specialist som vill bli en nyckelspelare i vår kunds team
I den här rollen kommer du att arbeta nära både kunder och utesäljare, där du säkerställer smidiga och konkurrenskraftiga erbjudanden, hanterar tekniska och prismässiga frågeställningar samt ser till att anbud och order skapas och levereras i rätt tid. Din insats bidrar till en positiv kundrelation genom hela försäljningsprocessen.
Du kommer främst att kommunicera med kunder via telefon och e-post, men även delta i kundbesök tillsammans med våra utesäljare. Dessutom har du en viktig roll i att utveckla och förbättra våra arbetsrutiner och processer.
Kvalifikationer:
- Erfarenhet av en liknande roll, där du arbetat med kundsupport, försäljning eller orderhantering.
- Bred teknisk kunskap och ett starkt intresse för teknik
- Du uttrycker dig obehindrat på både svenska och engelska, både i tal och skrift.
- Du driver dina kundärenden från offert till leverans med ett högt engagemang.
Meriterande:
- Erfarenhet av att arbeta i supportfunktion.
- En eftergymnasial teknisk utbildning
- Förståelse för att hantera tekniska och prismässiga frågeställningar och anbud.
- Erfarenhet av att arbeta i en roll där du samarbetat nära utesäljare för att säkerställa kundnöjdhet.
Personliga egenskaper:
Du är strukturerad och lösningsorienterad, vilket gör att du kan hantera flera uppgifter samtidigt och alltid behåller ett starkt fokus på att nå dina mål. Som teamspelare samarbetar du effektivt med dina kollegor och bidrar till att skapa en positiv och stödjande arbetsmiljö. Dessutom är du serviceinriktad och arbetar aktivt för att skapa och behålla långsiktiga kundrelationer genom att leverera hög service och engagemang.
Plats: Västerås, Sverige (resor i tjänsten kan förekomma) Period: 1 april 2025 – 30 september 2025 Omfattning: 100%
Vill du vara en del av ett engagerat team där din insats verkligen gör skillnad? Då ser vi fram emot din ansökan
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