Technical Service Specialist

17 hours ago


Västerås, Västmanland, Sweden ABB Schweiz AG Full time
The Opportunity

We are seeking a skilled Customer Support Specialist to join our team at ABB Schweiz AG. In this role, you will have the opportunity to work closely with customers and internal stakeholders to deliver outstanding service and support.

Your Key Responsibilities
  • Manage sales orders from booking to delivery, ensuring a smooth and positive customer experience.
  • Collaborate with internal teams to provide clear solutions and maintain strong customer relationships.
  • Oversee accurate invoicing and delivery approval documentation, always striving to exceed customer expectations.
What We're Looking For
  • Minimum two years of experience within Customer Service.
  • Experience in SAP and working with Office 365, and preferably experience in Business Online (BOL) and Salesforce.
  • An agile and proactive approach with demonstrated ability to take ownership of customer issues.
  • A collaborative and solution-focused approach.
  • Strong written and spoken communication skills in both Swedish and English.
About Our Company

ABB Motion provides innovative technology, products, solutions, and related services to industrial customers to increase energy efficiency, improve safety, and reliability, and maintain precise control over processes.



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