Service Excellence Specialist

2 days ago


Västerås, Västmanland, Sweden ABB Full time
Pioneering Technology and Innovative Solutions

ABB Motion provides pioneering technology, products, solutions, and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes.

We are dedicated to empowering everyone to create sustainable solutions. As a Customer Support Specialist, you will play a vital role in delivering exceptional customer service and support to our customers and business partners.

Your key responsibilities will include efficiently handling sales orders from booking to delivery, proactively managing orders, and collaborating with internal teams to provide clear solutions and maintain strong customer relationships.

Additionally, you will oversee accurate invoicing and delivery approval documentation, always striving to exceed customer expectations.

Required Skills and Qualifications:
  • Minimum two years of experience within customer service
  • Proficiency in SAP and Office 365
  • Excellent communication skills in both Swedish and English
  • A collaborative and solution-focused approach

We value people from different backgrounds and believe that this could be your story. Apply today or visit www.abb.com to learn more about us and our impact across the globe.



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