Customer Support Representative

19 hours ago


Västerås, Västmanland, Sweden ABB Full time
Delivering Exceptional Customer Service

At ABB, we are committed to providing innovative solutions that address global challenges. Our core values of care, courage, curiosity, and collaboration drive our mission to empower everyone to create sustainable solutions.

Your role as a Customer Support Specialist will play a key part in delivering outstanding service and support to our customers and business partners. As the first point of contact, you will ensure a seamless and positive customer experience by efficiently handling sales orders from booking to delivery.

You will proactively manage orders, collaborating with internal teams to provide clear solutions and maintain strong customer relationships. Additionally, you will oversee accurate invoicing and delivery approval documentation, always striving to exceed customer expectations.

This role offers an exciting opportunity to make a real impact in a dynamic and customer-focused environment.

Key Responsibilities:
  • Efficiently handle sales orders from booking to delivery
  • Proactively manage orders and collaborate with internal teams
  • Maintain strong customer relationships and provide clear solutions
  • Oversee accurate invoicing and delivery approval documentation

We are seeking an agile and proactive individual with excellent communication skills in both Swedish and English. If you have a minimum of two years of experience within customer service and are proficient in SAP and Office 365, we encourage you to apply.



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