Relationship Manager

2 weeks ago


Stockholm, Stockholm, Sweden Mentimeter Full time

Mentimeter is an engagement tool with a clear goal in mind: to turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage, and become more productive. Transforming passive meetings, airless classrooms, and drawn-out trainings into valuable and memorable moments.

We believe that the best results come from collaboration. Successful leaders need to adopt a curious and collaborative mindset to achieve this. With you at Mentimeter, you'll play a key role in our ambition to help over 1 billion people listen, learn, and work better together.

As a Relationship Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth while serving as a trusted adviser.

Responsibilities for the role:

  • Full commercial ownership of our current enterprise customers
  • Build long-term, strategic relationships with customers worldwide
  • Drive revenue growth by building a strong pipeline while serving as a trusted adviser
  • Manage a continuous pipeline for new expansion and up-sell opportunities
  • Ownership of renewals of ongoing agreements to prevent churn
  • Assess business opportunities and use data to support decision-making
  • Develop a strategy for best-in-class scalable customer expansion
  • Collaborate with Customer Success Managers on strategic enterprise customers

Resources we have to support you:

  • World-class lead-generation from the Marketing and Product teams
  • Marketing and Sales team to support analysis and tactics
  • Sales Development Representatives to assist in lead qualification
  • Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

  • Ability to assess business opportunities and use data to make informed decisions
  • Passion for building long-term relationships and driving commercial initiatives
  • Knowledge of software contract terms and conditions
  • Strong negotiation, pipeline, and forecasting skills
  • Ability to manage multiple customers while positioning company products against competitors
  • Professional-level English required

Good to have:

  • Additional languages (other than Swedish and English)
  • Bachelor's or Master's degree (field not important)

Not required:

  • No need to know Swedish (we are an English-first organization)

This position is located onsite at our Stockholm HQ, with a flexible starting date, ideally as soon as possible.

The recruitment process consists of:

  • Personality test and logical ability test
  • Introduction Interview
  • Business Case
  • Competence Interview
  • Culture Interview

Compensation model:

We believe in collaboration and teamwork. Our non-commission based salary model in sales roles has proven successful and appreciated across the team. You can read about our benefits and perks here.

What Mentimeter can offer:

We provide a diverse and inclusive work environment supported by driven colleagues. Continuous professional development is offered, including access to a leadership program and relevant education. Join a growing company with career opportunities, working on a beloved product used by over 300 million people. We also promote a healthy work-life balance.

Our competitive compensation and benefits package includes pension contributions. Learn more about our benefits by visiting our Benefits & Perks page.

Culture at Mentimeter:

We believe in giving everyone a voice. Our platform is built on this principle, fostering a safe space where differences are embraced. We encourage applicants from diverse backgrounds, including people of color, LGBTQ+, women, and people with disabilities.

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