Relationship Manager
4 weeks ago
Mentimeter is an engagement tool with a clear goal in mind: to turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage, and become more productive. Transforming all those passive meetings, airless classrooms, and drawn-out trainings into valuable and memorable moments.
We truly believe that you achieve the best results by doing things together. Successful leaders need to adopt a curious and collaborative mindset to get there. With you at Mentimeter, you'll be a big part of our ambition to help over 1 billion people listen, learn, and work better together.
As a Relationship Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth while serving as a trusted adviser.
Responsibilities for the role:
- Full commercial ownership of our current enterprise customers
- Build long-term, strategic relationships with customers all over the world
- Drive revenue growth by building a strong pipeline while serving as a trusted adviser
- Manage a continuous pipeline for new expansion and up-sell opportunities
- Ownership of renewals of ongoing agreements to prevent churn
- Ability to assess business opportunities and use data to support decision-making towards customers
- Develop a strategy for best-in-class scalable customer expansion
- Collaborate with Customer Success Managers on strategic enterprise customers
Resources we have to support you:
- World-class lead-generation from the Marketing and Product teams
- Marketing and Sales team to support in analysis and tactics
- Sales Development Representatives to support in lead qualification
- Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)
Must-haves for the role:
- Ability to assess business opportunities and use data to make informed decisions
- Passion for building long-term relationships and driving commercial initiatives
- Knowledge of software contract terms and conditions
- Strong negotiation, pipeline, and forecasting skills
- Ability to manage a large number of customers simultaneously
- Professional-level English (we sell to 150+ countries)
Good to have:
- Additional languages (other than Swedish and English)
- Bachelor's or master's degree (field not important)
Not required:
- You don't have to know Swedish (we are an English-first organization)
Please note that this position is located onsite at our Stockholm HQ, with the starting date being flexible yet ideally as soon as possible.
The recruitment process consists of:
- Personality test and logical ability test
- Introduction Interview
- Business Case
- Competence Interview
- Culture Interview
Compensation model:
We believe in collaboration, teamwork, and helping each other. We apply a non-commission based salary model in our sales roles. You can read about our benefits and perks here.
What Mentimeter can offer:
At Mentimeter, we offer a diverse and inclusive work environment supported by smart and driven colleagues. We provide access to a leadership program and relevant education to ensure continuous professional development. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people.
All of this comes with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page.
Culture at Mentimeter:
At Mentimeter, we believe in giving everyone a voice. We encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated individuals.
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