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Customer Relationship Manager
3 weeks ago
**Job Overview:**
TN Sweden is seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our sales department, you will be responsible for managing all renewal aspects of our relationships with defined sets of customers.
Main Responsibilities:
- Own the retention strategy for assigned strategic accounts by building and executing a renewal plan.
- Provide regular reports to your manager highlighting high-risk renewal accounts within the region and strategies to turn them around.
- Work closely with internal teams to ensure client business needs are met and develop successful renewals.
- Serve as a client conduit internally for feedback and competitive intelligence to support business growth.
Required Skills and Qualifications:
- 3+ years in customer engagement or sales.
- Exceptional written and verbal communication skills.
- Proven ability to multi-task and adhere to tight deadlines in a fast-paced environment.
- Excellent project management and organizational skills.
Benefits:
- Comprehensive insurance plans.
- Retirement benefits.
- Fitness reimbursement program.
