Customer Relationship Manager

1 day ago


Stockholm, Stockholm, Sweden TN Sweden Full time

**Job Overview:**

TN Sweden is seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our sales department, you will be responsible for managing all renewal aspects of our relationships with defined sets of customers.

Main Responsibilities:

  • Own the retention strategy for assigned strategic accounts by building and executing a renewal plan.
  • Provide regular reports to your manager highlighting high-risk renewal accounts within the region and strategies to turn them around.
  • Work closely with internal teams to ensure client business needs are met and develop successful renewals.
  • Serve as a client conduit internally for feedback and competitive intelligence to support business growth.

Required Skills and Qualifications:

  • 3+ years in customer engagement or sales.
  • Exceptional written and verbal communication skills.
  • Proven ability to multi-task and adhere to tight deadlines in a fast-paced environment.
  • Excellent project management and organizational skills.

Benefits:

  • Comprehensive insurance plans.
  • Retirement benefits.
  • Fitness reimbursement program.


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