Customer Experience Specialist
1 week ago
Join our dynamic team as a Customer Experience Specialist, where your passion for service, keen interest in finance, and love for customer interaction will shine In this pivotal role, you're not just a part of the team; you're at the heart of ensuring our customers receive exceptional support and service.
As a key player in our fast-paced startup, you will engage in meaningful collaborations across the organization, ensuring a seamless customer journey from start to finish. Your mission? To embody the voice of our brand, provide insightful product knowledge, and elevate the customer experience to new heights.What you'll doIn this role, you'll have the opportunity to make a real impact in a fast-growing startup environment. You'll become a product expert, enabling you to effectively assist customers with their inquiries. A key aspect of your responsibilities will involve conducting simple analyses to understand customer questions, proactively addressing issues, and enhancing the overall customer experience.Your daily tasks will include engaging with customers and handlingHandle their inquiries with grace through live chat, email, and phone, ensuring each customer feels heard, valued, and supported. You will also work collaboratively with other team members and external partners to resolve queries, share insights, and build a stronger, customer-focused environment.We value
A proactive approach and a keen eye for detail
The ability to navigate both the quiet and the storm.
Independence and teamwork, recognizing that the best results come from a balance of both.
A genuine love for engaging with people.
Curiosity and passion for the world of finance and investing.
Individuals who thrive in dynamic settings and are eager to contribute to various aspects of the business, driven by a service-first mindset.
What's in it for you
Being part of an agile team with ownership for their own product
Appreciation for your expertise and contribution from day one
Plenty of opportunities to grow as an engineer
Additional perks include:
Employee stock options
A competitive salary reflecting your skills and experience
A well-equipped array of work tools and the mobile phone of your choice
Generous health-care benefits SEK annually)
Health-, injury- and life insurance
Paid parental leave to support work-life balance
Occupational pension ITP1
30 days of vacation
SAVR is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, gender identity or expression, national origin, religion or other beliefs, disability, sexual orientation or age.
#J-18808-Ljbffr
-
Customer Experience Specialist Stockholm
1 week ago
Stockholm, Stockholm, Sweden SAVR Full timeJoin our dynamic team as a Customer Experience Specialist, where your passion for service, keen interest in finance, and love for customer interaction will shine In this pivotal role, you're not just a part of the team; you're at the heart of ensuring our customers receive exceptional support and service. As a key player in our fast-paced startup, you will...
-
Customer Experience Associate
1 week ago
Stockholm, Stockholm, Sweden Mobilexpense Full timeCustomer Experience Associate – Danish & English Speaking Location: Stockholm – Hybrid (2 days a week in the office) Start Date: ASAP Do you sometimes feel a bit insignificant; like you're a small fish in a big pond? Not here At , we value every member of our team and we're currently looking for a proactive individual to join our team of 5 as our new...
-
Customer Experience Manager
1 week ago
Stockholm, Stockholm, Sweden Cdon Full timeAbout us Join us at CDON Group, a Swedish listed company with a long history and extensive experience in the e-commerce market. Our mission is to unleash the power of the marketplace to give the best shopping experience in the Nordics.We are dedicated to providing great online shopping experiences and are on the lookout for a Customer Experience manager -...
-
Stockholm, Stockholm, Sweden Pigello Full timePigello letar nu efter en Implementation Specialist som med driv och engagemang kan stärka upp och leda implementationen av nya kunder. Rollen innefattar kontakt med kunder i samband med införandet där datahantering och projektledning är en stor del av det dagliga arbetet. I denna roll får du möjlighet att utvecklas med ett kundfokus. Utöver det får...
-
Customer Support Specialist Customer Success
1 week ago
Stockholm, Stockholm, Sweden AlexisHR Full timeAlexis - the helper of PeopleAlexis is an HR platform founded in Sweden by tech and HR entrepreneurs and used by some of the best scale-ups in Europe today Alexis is changing the way small and medium businesses handle their people processes and people administration by making it effortless, simple and fast. In this way, we enable companies to create a better...
-
Technical Customer Support Specialist
1 week ago
Stockholm, Stockholm, Sweden Teamtailor Full timeAbout the roleAs a Technical Customer Support Specialist at Heads, you will be an essential part of our Customer Success team, and report directly to the COO. You will be responsible for providing top-tier support and ensuring the smooth operation of software systems for our clients.Your key responsibilities will includeOperational and Service Support:...
-
Customer Experience Project Lead
1 week ago
Stockholm, Stockholm, Sweden Resume Full timeAre you passionate about enhancing customer experiences and driving innovation? Join Samsung's Nordic Customer Satisfaction team as a CX Project Lead. In this key role, you'll lead projects to improve Contact Center and Digital Channel operations, collaborating with diverse stakeholders to ensure seamless project management.About the Position as CX Project...
-
Customer Success Specialist
1 week ago
Stockholm, Stockholm, Sweden Skovik Full timeCustomer Success & Implementation Specialist Stockholm , Sweden Stockholm , Sweden Skovik is an expense management system which is used globally by companies such as Klarna, Storytel, Kry, Lyko, and Voi.We are expanding our Customer Success & Implementation team, which is responsible for helping our clients get the most out of Skovik.What you will...
-
Part-time Junior Customer Support Specialist
1 week ago
Stockholm, Stockholm, Sweden Diet Doctor Full timeOur missionDiet Doctor is a health-tech company that aims to empower people everywhere to dramatically and sustainably improve their metabolic health. We focus on lifestyle interventions — especially delicious food — not medication or surgery, and we're building a new product that will make it simple to eat better (not less).We are seeking a part-time...
-
Customer Experience Project Lead to Samsung
1 week ago
Stockholm, Stockholm, Sweden Hiroy Ab Full timeWhy This Role is InterestingAt Samsung, we strive to deliver a superior experience every time, providing effortless customer solutions with innovation that drives retention and sales. The small details make significant changes. By focusing on the end-to-end Customer Journey, we continuously improve the Customer Experience together.The CX Customer...
-
Stockholm, Stockholm, Sweden Handelshögskolan i Stockholm Full timeService Specialist with a passion for customer serviceEducation OfficeJoin our dynamic team at the Info Center and House of Innovation at the Stockholm School of Economics (SSE). We have a unique opportunity for a talented individual who wants to provide world class service, help develop our internal and external services, strengthen our brand, and ensure...
-
Programme Specialist User Experience
1 day ago
Stockholm, Stockholm, Sweden United Nations Children's Fund Full timeJob DescriptionDescription –>Under the leadership of the Innovation Manager (Emerging Technology) the User Experience Specialist will work closely across the Ventures team and its portfolio of solutions to provide UX/UI, Human Centered Design and product design support. For technical alignment, this role will work closely with the Innovation Manager...
-
Web3 Customer Success Specialist
1 week ago
Stockholm, Stockholm, Sweden Pragmatike Full timeJob Description:Location: Fully remote, EU timezone (CET +/- 2hours)Start date: ASAPLanguages: Fluent English is mandatoryOur client: Cloud Computing / Web3 / AI - European SaasResponsibilities:Direct Customer Engagement: Take an active, hands-on approach to customer communication, personally responding to inquiries, feedback, and reviews across all...
-
Customer Support Specialist
1 week ago
Stockholm, Stockholm, Sweden MeetFrank Full timeThis job opening is already off the market.Get the app or see similar offers.About the role Ready for a new adventure building the next-generation retail experience? The base salary range for this position is $100-140K, commensurate with experience.The Customer Success Management team is a critical growth engine for our clients. Through long-term...
-
Application Specialist
1 week ago
Stockholm, Stockholm, Sweden TECHNIA Full timeCATIA and PLM application specialistTECHNIA is a leading provider of PLM solutions that are driving innovation in various industries. We are proud of our reputation for being a trusted partner to our clients and for our commitment to excellence. Currently, we are seeking an experienced CATIA and PLM application specialist who can explain technical solutions...
-
Contact Center Specialist
1 week ago
Stockholm, Stockholm, Sweden Globalconnect Full timeJoin Our Team as a Contact Center Specialist Are you ready to be a part of a diverse team of enthusiastic and motivated specialists in the Contact Center field? At GlobalConnect, we leverage cutting-edge technology and have numerous exciting projects in the pipeline. That's why we're on the lookout for a Contact Center Specialist to join us on our journey...
-
Key Account Specialist
1 week ago
Stockholm, Stockholm, Sweden Red Bull Full timeKey Account Specialist at Red BullAre you passionate about sales and developing relationships? Do you have experience and a drive to explore new business opportunities? Well, then we might have an exciting opportunity for you! We are strengthening our sales team with another Key Account Specialist at Red Bull. Red Bull is looking for someone with a true...
-
Stockholm, Stockholm, Sweden Hammer & Hanborg AB Full timeAre you passionate about enhancing customer experiences and driving innovation? Join Samsung's Nordic Customer Satisfaction team as a CX Project Lead. In this key role, you'll lead projects to improve Contact Center and Digital Channel operations, collaborating with diverse stakeholders to ensure seamless project management.About the Position as CX Project...
-
Interim HR specialist digitalt lärande
1 week ago
Stockholm, Stockholm, Sweden People Experience AB Full timeOm uppdraget och dig vi sökerTill vår kund söker vi en erfaren HR profil specialiserad på digitalt lärande. Uppdraget är på heltid och startar i augusti och pågår ca ett år. Kunden har sitt kontor i Solna. I detta uppdrag kommer du vara en starkt resurs i organisationens utvecklingsarbete gällande digitalt lärande. Du kommer leda olika...
-
Customer Service Representative
1 week ago
Stockholm, Stockholm, Sweden Venair Group Full timeVenair is a high-performance manufacturing company for fluid transfer solutions that help leading companies in the industrial, automotive, pharmaceutical, food, and biotech sectors, among others.Venair has more than 30 offices around Europe, Asia, America, and Africa. It also has 4 production plants in Spain and Vietnam.Now, due to our fast international...