Customer Support Specialist

2 weeks ago


Stockholm, Stockholm, Sweden MeetFrank Full time

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About the role

Ready for a new adventure building the next-generation retail experience?

The base salary range for this position is $100-140K, commensurate with experience.The Customer Success Management team is a critical growth engine for our clients. Through long-term relationship development and Bambuser-caliber service, we are dedicated to understanding the business goals and dreams of our clients and providing the best Bambuser Live Video Shopping solutions to drive business success. We are responsible for growing eCommerce business growth by educating, promoting solutions, and consulting with clients directly.As a Senior Enterprise Customer Success Manager at Bambuser, you are responsible for creating and nurturing long-term relationships with our U.S. Enterprise clients. You will play an important role in helping them succeed in their live video shopping journey.You will answer client queries and be client facing, meaning you will be Bambuser's face to clients. You will also help identify new business opportunities among existing clients. You are familiar with CRM systems, have a flair for client communication, and understand consumer behavior. You will become an expert in the Video Shopping sphere. You will collaborate with all cross-functional teams to help meet quotas while keeping our clients satisfied and...

About the role Ready for a new adventure building the next-generation retail experience?

The base salary range for this position is $100-140K, commensurate with experience.The Customer Success Management team is a critical growth engine for our clients. Through long-term relationship development and Bambuser-caliber service, we are dedicated to understanding the business goals and dreams of our clients and providing the best Bambuser Live Video Shopping solutions to drive business success. We are responsible for growing eCommerce business growth by educating, promoting solutions, and consulting with clients directly.As a Senior Enterprise Customer Success Manager at Bambuser, you are responsible for creating and nurturing long-term relationships with our U.S. Enterprise clients. You will play an important role in helping them succeed in their live video shopping journey.You will answer client queries and be client facing, meaning you will be Bambuser's face to clients. You will also help identify new business opportunities among existing clients. You are familiar with CRM systems, have a flair for client communication, and understand consumer behavior. You will become an expert in the Video Shopping sphere. You will collaborate with all cross-functional teams to help meet quotas while keeping our clients satisfied and...

Read more Bambuser is open forThe story

OUR MISSION:Making motion magic againAs the saying goes: a picture paints a thousand words - then imagine what video does Bambuser is all about motion and the sheer magic created when technology is used to bring out the experiences only video can.We are Bambuser and we are creating the future of retail as we want it.

There are

51 – 200 employees in the company 10M to 50M 10M to 50M Company annual revenue Offices

The company's office is haedquartered in Sweden with additional offices located in UK, US, Norway, Czechia and Finland.

Bambuser serves clients from United States and United Kingdom in Europe.

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