Implementation Specialist Customer Experience · Kontor Stockholm

2 weeks ago

Stockholm, Stockholm, Sweden Pigello Full time

Pigello letar nu efter en Implementation Specialist som med driv och engagemang kan stärka upp och leda implementationen av nya kunder. Rollen innefattar kontakt med kunder i samband med införandet där datahantering och projektledning är en stor del av det dagliga arbetet. I denna roll får du möjlighet att utvecklas med ett kundfokus. Utöver det får du möjligheten att ta dig an problem kring dataexport och import som vi ser att du med ett problemlösningstänk effektivt tar dig an.

I rollen som Implementation Specialist kommer du att ingå i ett implementationsteam som jobbar för att skapa en trygg, kvalitativ och effektiv onboarding. Du kommer att ansvara för att implementera, konvertera och importera data i Pigellos importverktyg i samband med nya och befintliga kundimplementationer.

Vi söker dig som brinner för att bygga upp processer samt drivs av att bygga relationer. Vi letar efter någon som med ett logik- och serviceinriktat tankesätt kan ta sig an utmaningen att skapa en både kvalitativ och effektiv onboardingprocess av nya kunder.

Vem är du?

Vi tror att du besitter ett stort analytiskt tänk, har goda kunskaper kopplat till masshantering av data och har tidigare erfarenhet av digitalisering, IT-projektledning, verksamhetsutveckling eller liknande. Vi tror även att du är någon som uppskattar att interagera med människor, tar stort eget ansvar och uppskattar den logiska delen i problemlösning kring hantering av stora mängder data. Du trivs i miljöer där det händer mycket och vidare så ser du positivt på möjligheten att tillsammans med ett dedikerat mindre team vara delaktig i att skala upp hela verksamheten.

Huvudsakliga arbetsuppgifter och ansvar:

  • Ansvara för onboarding av nya kunder
  • Upprätthålla en effektiv och kvalitativ process för att importera stora mängder data från diverse källor till Pigello
  • Hjälpa kunder att konfigurera upp Pigellos systemmiljöer efter kundens behov
  • Upprätthålla det interna implementations och datakonverteringsarbetet med Pigellos standardiserade metoder
  • Kundkontakt för att kravställa och följa upp att kunders data blir korrekt importerade
  • Hålla ett nära samarbete med övriga medarbetare så som produkt-, customer experience och säljteam

För att lyckas i rollen behöver du:

  • Relevant IT utbildning
  • Goda kunskaper av Excel
  • Tidigare praktisk erfarenhet av teknisk konsulting och systeminföranden
  • Hög teknisk och digital mognad och förståelse för digitalisering
  • Hög kommunikationsnivå och gilla att jobba i projektteam
  • Vara service-minded och uppskatta kundkontakt
  • Goda kunskaper av hantering av stora datamängder i databaser
  • Mycket meriterande om du har erfarenhet av systemstöd i fastighetsbranschen, ekonomi eller liknande affärsssytem
  • Meriterande med grundläggande kunskaper inom Python, SQL (eller liknande)

Om tjänsten

  • Tillträde: Snarast eller enligt överenskommelse
  • Arbetstid: Heltid
  • Arbetsort: Stockholm
  • Sista ansökningsdatum: Urval och intervjuer sker löpande

Vad erbjuder vi?
På Pigello erbjuder vi möjligheten att bli del av ett ungt och drivet team som värderar att ha kul tillsammans. Bli del av en företagskultur med högt i tak där vi motiverar och uppmuntrar varandra för att nå våra gemensamma mål tillsammans. Du kommer in i ett tidigt skede i en snabbt växande startup med chansen att påverka från start samt karriär- och utvecklingsmöjligheter framöver. Du blir en nyckelspelare i vårt implementationsteam där du kommer att vara en viktig del i onboardingen av kunder. Placering är på vårt kontor i centrala Stockholm men det erbjuds även flexibilitet, för oss är det viktigt att du har de bästa möjliga förutsättningarna för att kunna göra ett bra jobb

Om Pigello
Pigello är ett snabbväxande bolag inom programvaror till fastighetsbranschen. Bolaget grundades 2019 med syftet att tillhandahålla ett öppet och skalbart fastighetssystem och erbjuder idag ett komplett och användarvänligt systemstöd rörande processer för ekonomi, uthyrning, hyresadministration, teknisk förvaltning och dataanalys.

Vill du vara en del av denna spännande resa?
Känner du att just du passar in i beskrivningen ovan så är vi mycket intresserade av att komma i kontakt med dig. Ansök direkt via denna annons eller skicka ditt CV och personliga brev till


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