Customer Service Representative

1 week ago


Stockholm, Stockholm, Sweden Venair Group Full time

Venair is a high-performance manufacturing company for fluid transfer solutions that help leading companies in the industrial, automotive, pharmaceutical, food, and biotech sectors, among others.

Venair has more than 30 offices around Europe, Asia, America, and Africa. It also has 4 production plants in Spain and Vietnam.

Now, due to our fast international expansion, we are seeking an Operations Specialist (Part-Time) for our Sales branch in Stockholm (Sweden).

You will report directly to the branch's Sales Manager, and collaborate with different departments from the Headquarters.

Tasks

The main tasks and responsibilities for this role are:

  • Deal with customers directly by phone and e-mail.
  • Carry out sales quotes, manage and oversee purchasing orders from customers, inbound and outbound shipments, delivery times, prices, problems, and so on.
  • Manage outstanding customer invoices, chase the payment, and control other administrative and financial issues.
  • Manage the internal ERP (SAP).
  • Support the external sales staff.
  • Other operational and administrative tasks.
Requirements

The essential requirements for this role are:

  • Willingness to work in a part-time position.
  • Business and/or Engineering, Chemical, or Science background is preferred.
  • Experience in operational tasks and customer service.
  • Experience with ERP systems is preferred.
  • Minimum B2 English level and Swedish speaker, while other Nordic languages.
  • Willingness to work in an onsite position and small teams.
Benefits

The benefits we offer are:

  • Unfixed contract with a 6-month probationary period.
  • Attractive compensation package from to SEK gross/year (for a Part-Time position), including fixed salary + performance bonus.
  • Laptop for professional use.
  • Theoretical and Practical training organized by the Company.
  • Languages and MSOffice programs courses offered to our employees.

Venair is a leading engineering and manufacturing company of silicone hoses and flexible silicone pieces for the most demanding sectors, such as food & cosmetics, pharmaceutical, biotechnology and aerospace.

We provide innovative custom solutions according to our customers' requirements. The Group was established in 1986. Nowadays Venair has 33 sales branches distributed in Europe, Africa, Asia and America, 3 manufacturing centres and employs more than 350 people around the world.



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