Inside Sales Representative

2 weeks ago

Stockholm, Stockholm, Sweden DPJ Workspace Full time

DPJ Workspace is one of Europe's fastest-growing companies specializing in furniture and interior design products for workplaces and public environments. With over 70 employees and strong growth in Sweden and other European markets, we are dedicated to transforming workspaces with our innovative designs and high-quality products.

Position overview

We are seeking a dynamic and customer-focused Inside Sales Representative to join our French sales team. This role focuses on building strong client relationships and providing tailored interior design solutions, ensuring each client receives exceptional service and personalized attention. Fluency in French is essential, as is a proven track record in sales and customer service within an e-commerce setting.

Responsibilities

  • Sales Improvement: Plan and implement effective sales tactics to meet and exceed sales targets in the French market
  • Customer Interaction: Engage with customers via chat, email, and phone to provide personalized service and drive sales
  • Market Research: Conduct market research to identify trends and customer needs, and use this information to inform sales strategies
  • Product Knowledge: Maintain a deep understanding of our product range to effectively communicate with clients and provide tailored solutions
  • Order Management: Oversee the entire sales process from initial inquiry to order fulfillment, ensuring accuracy and timeliness
  • Collaboration: Work closely with other sales teams and departments to ensure a seamless customer experience
  • Customer Satisfaction: Follow up with customers to ensure they are happy with products and services, and address any issues promptly

About you

We believe that if you have the following qualifications, you will thrive in the role.

  • Language Skills: Fluent in French (written and spoken) and proficient in English
  • Experience: Previous experience in sales and customer service, preferably in the e-commerce or interior design industry
  • Sales Skills: Proven track record of meeting or exceeding sales targets, with strong negotiation and closing skills
  • Customer Focus: Passion for customer service and creating a positive client experience
  • Analytical Skills: Ability to analyze market data and make informed decisions to drive sales
  • Communication: Excellent communication and interpersonal skills
  • Adaptability: Ability to work in a fast-paced environment and adapt to changing market conditions

Why Join Us?

We offer a dynamic and innovative working environment in a growing sector in an international environment. We are driven by an entrepreneurial spirit, are quick to make decisions and always put the customer first. If you want to work in a supportive team environment with opportunities for professional development and career growth, then you are the one we are looking for. We value the unique skills and commitment of each individual and we will place great emphasis on personal qualities.

Information

If you are passionate about interior design and sales, and excited about the opportunity to work in a dynamic online retail environment, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.

The position is full-time and based at our head office Sthlm 01, Hammarbybacken 27, Stockholm.
We only accept applications online via our recruitment system.

For questions about the position, please contact the recruiting managers:
Team Manager Interior Sales and Customer Service; Kaltrina Gegaj , ,
Team Manager Interior Sales and Customer Service; Rasmus Berglund, rasmus.-,

For questions about the process, please contact the recruiter in charge.
Interviews will be held during week 27 and week 28.

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