Fraud Operations Specialist

2 weeks ago

Stockholm, Sweden Trustly Full time
Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it’s the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team. About Team Fraud This role is within our Payment Service Operations Function, a part of Trustly’s Operations unit with approximately one hundred employees across Europe . This team is responsible for Trustly’s fraud prevention work and to make sure we protect us as a company and our customers.  About the role The Fraud space is evolving and growing at Trustly. Our Payment Service Operations Function ensures Trustly’s products and processes deliver robust fraud mitigation while preserving a great customer experience and supporting Trustly’s growth.We are looking for a Fraud Operations Specialist who can process fraud escalations in a timely manner. An inquisitive mindset is required to ascertain fraud typology and the ability to spot when a pattern or concern has arisen. An analyst who wants to help shape our future fraud strategy using the latest approaches to fraud investigations. An individual who can effectively collaborate and communicate with internal and external stakeholders.

What you’ll do

Process fraud escalation claims in a timely manner Work in a collaborative and cross-functional way to proactively identify, investigate and address fraud concerns Collaborate with our Banking Partners and Merchants to gain a full understanding of the fraud concerns present Process APP Reimbursement claims, providing a thorough investigation and determining the liability outcome Identify opportunities for improvement of the current methods through data- analysis, testing and tracking

Who you are

Have an understanding of Fraud typologies and fraud risks Ability to effectively process escalation tickets and follow operational processes Ability to work with fraud detection tools and improving/optimising the coverage Excited about working in a dynamic and fast-changing environment with the ability to adapt to the business challenges in front of you  Strong stakeholder management to be able to communicate clearly with other parts of the business, explain fraud and our processes and also manage expectations  Experience reviewing, documenting and optimising business processes, isn’t a must have but would be advantageous. Passion for learning, able to quickly adopt new business concepts and technologies  Independent, curious, and likes to take initiative Are you someone who voices new ideas and acts on them? Do you value great communication with all stakeholders? We are looking to strengthen the team with dedicated, highly motivated people who thrive in working with different areas across the organisation. If you feel that your skill set and personality compliments the criteria above, please apply now.

  • Card Specialist

    6 months ago

    Stockholm, Sweden Qliro Full time

    Are you passionate about safeguarding and delivering exceptional service? We are currently seeking a highly analytical individual with a technical mindset to join our fraud team as a Fraud prevention Card Specialist. As a Card Specialist within our Fraud team, your primary responsibility will be to establish fraud alerts to detect potentially...

  • Fraud Prevention Specialist

    3 weeks ago

    Stockholm, Stockholm, Sweden Qliro Full time

    Role OverviewWe're seeking a highly analytical individual to join our fraud team as a Fraud Prevention Specialist.Key ResponsibilitiesMonitor transactions for suspicious activity and potential fraud indicatorsInvestigate and analyze flagged transactions to identify fraudulent patterns and trendsCommunicate with customers to verify transaction authenticity...

  • Anti-Fraud Payment Specialist

    7 days ago

    Stockholm, Stockholm, Sweden Qliro Full time

    Role OverviewWe are seeking a highly analytical individual with a technical mindset to join our fraud team as an Anti-Fraud Payment Specialist. The successful candidate will be responsible for detecting and preventing fraudulent activities in card payments and other instant payment methods.Responsibilities:Monitor transactions for suspicious activity and...

  • Fraud Investigator, Nordics

    1 month ago

    Stockholm, Sweden AIG Full time

    AIG – Fraud Investigator, NordicsAre you interested in being part of the world´s leading insurance organization and join AIG Global Fraud organization?AIG Nordic is currently looking for a Nordic Fraud Investigator to be responsible for all aspects of the Fraud related investigation processes across our Nordic cluster (consisting of Denmark, Sweden,...

  • Senior Fraud Analyst

    3 weeks ago

    Stockholm, Stockholm, Sweden Trustly Full time

    About the Role At Trustly, we're revolutionizing the way people pay online. Our Payment Service Operations Function is at the forefront of this innovation, ensuring that our products and processes deliver robust fraud mitigation while preserving a great customer experience. We're looking for a seasoned Senior Fraud Analyst who can navigate large datasets,...

  • Senior Fraud Analyst

    2 months ago

    Stockholm, Sweden Trustly Full time

    Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our...

  • Senior Fraud Prevention Expert

    2 weeks ago

    Stockholm, Stockholm, Sweden Nordea Bank Full time

    OverviewNordea Bank is seeking a highly skilled Senior Fraud Prevention Expert to join its Fraud Management unit. The successful candidate will play a key role in optimizing the configuration of fraud monitoring systems to prevent card and account fraud.About the RoleThe Third-Party Fraud Detection Specialist will be responsible for writing decision rules...

  • Nordic Fraud Investigator

    4 weeks ago

    Stockholm, Stockholm, Sweden AIG Full time

    Fraud Investigator - Nordic RegionAIG is seeking a highly skilled Fraud Investigator to join our Nordic team. As a Fraud Investigator, you will be responsible for investigating suspicious insurance claims and pursuing appropriate remedies through civil or criminal channels.Key Responsibilities:Investigate suspicious insurance claims and gather facts by...

  • Applied Scientist, Fintech

    3 weeks ago

    Stockholm, Sweden Wolt Full time

    Job DescriptionOur Applied Scientists at Wolt build and deploy applied science and machine learning solutions to address a wide variety of challenging business problems. Utilizing a spectrum of methodologies including statistical analysis, machine learning, deep learning and operations research, they improve critical processes within Wolt's online delivery...

  • Card Specialist

    1 month ago

    Stockholm, Stockholm, Sweden Qliro Full time

    Fraud Prevention Card SpecialistWe are seeking a highly analytical individual with a technical mindset to join our fraud team as a Fraud Prevention Card Specialist.As a key member of our fraud team, you will be responsible for establishing fraud alerts to detect potentially suspicious patterns in card payments and other instant payment methods. Your primary...

  • GFCP (Senior) Expert/Data Analyst - Third Party Fraud Detection Optimisation

    2 weeks ago

    Stockholm, Sweden Nordea Bank Full time

    Job ID: 27098 GFCP (Senior) Expert/ Data Analyst, Third Party Fraud Detection Optimisation, Sweden or Finland. Would you like to fight fraud using your creative problem-solving skills? We are looking for a new team member to optimize the configuration of our fraud monitoring systems for card and account fraud. About our team Welcome to...

  • Chief/Senior/Business Risk Manager, Nordea Finance Management Oversight

    2 months ago

    Stockholm, Sweden Nordea Bank Full time

    Job ID: 26080  Are you a highly independent, top performer with high integrity and looking for new challenges? Then we have the perfect role for you! We are looking for a Business Risk Manager to manage and mitigate fraud risk in Nordea Finance. This is an opportunity for you to grow and work with some of the most important and interesting parts...

  • IT Operations Specialist

    1 week ago

    Stockholm, Stockholm, Sweden Vipas AB Full time

    About the JobWe are seeking a highly skilled IT operations specialist to join our team. As an IT operations specialist, you will be responsible for troubleshooting and maintaining Linux systems.Your key responsibilities will include:Troubleshooting and maintenance of Linux systemsDesign and implementation of system solutions using AnsibleDeployment and...

  • Internal Audit Manager, Business Banking, Transaction Banking

    3 weeks ago

    Stockholm, Sweden Nordea Bank Full time

    Job ID: 26903  We are looking for a new colleague who will join us as an Internal Audit Manager. This is an opportunity for you to become part of a great team focusing on auditing the Business Banking area as well as gaining experience in various internal audit initiatives in Nordea. This is an exciting time for you to join us, because as a team,...

  • Senior Risk Management Specialist, Business Banking

    5 days ago

    Stockholm, Stockholm, Sweden Nordea Bank Full time

    Job Description:We are seeking a Senior Risk Management Specialist to join our Business Banking team in Poland. This role will involve leading and performing audits to assess governance, risk management, and control processes in the Business Banking area.About the Role:Plan and execute audit projects, following up on previous audit findings in accordance...

  • IT Operations Specialist

    4 weeks ago

    Stockholm, Stockholm, Sweden Vipas AB Full time

    About the Job:We are seeking a skilled IT Operations Specialist to join our team at Vipas AB. The ideal candidate will have in-depth expertise in troubleshooting and Linux, with a strong focus on safety thinking and responsibility.Key Responsibilities: Troubleshooting and maintenance of Linux systems Design and implementation of system solutions Ansible...

  • Infrastructure Operations Specialist

    3 months ago

    Stockholm, Sweden Nordea Bank Full time

    Job ID: 21850 Join our dynamic Core Services team! Would you like to join a passionate and skilled team dedicated to enhancing core infrastructure services at Nordea? We are now looking for an Infrastructure Operations Specialist to engineer and operate infrastructure components of Active Directory and Entra ID. In Nordea, we’re harnessing the...

  • IT Senior Operations Specialist

    4 weeks ago

    Stockholm, Stockholm, Sweden Nordea Bank Full time

    Job Title: IT Senior Operations SpecialistWe are seeking a highly skilled IT Senior Operations Specialist to join our team at Nordea Bank. As a key member of our Transaction Monitoring Application Mgmt. team, you will play a vital role in managing and performing application ownership capabilities in our continued fight against financial crime.Key...

  • Finance Operations Specialist

    4 days ago

    Stockholm, Stockholm, Sweden TUI Full time

    About TUITUI is the world's leading integrated tourism business, providing unparalleled holiday experiences to millions of customers worldwide.We are seeking a highly skilled Finance Operations Specialist to join our team in Supporting Ground Operations and Airports Teams.About the RoleKey Responsibilities: Assist in delivering financial information to...

  • Payment Risk Analyst

    1 week ago

    Stockholm, Stockholm, Sweden Trustly Full time

    About UsTrustly is revolutionizing the way people pay online, focusing on convenience, intelligence, and responsibility. With industry-leading technology capabilities and a strong presence across Europe and the Americas, we're leading the human-centric payment revolution as a truly global team.About the RoleThe Fraud space is evolving rapidly at Trustly. Our...