IT Senior Operations Specialist

4 weeks ago


Stockholm, Stockholm, Sweden Nordea Bank Full time

Job Title: IT Senior Operations Specialist

We are seeking a highly skilled IT Senior Operations Specialist to join our team at Nordea Bank. As a key member of our Transaction Monitoring Application Mgmt. team, you will play a vital role in managing and performing application ownership capabilities in our continued fight against financial crime.

Key Responsibilities:

  • Design and implement automation features for more efficient and secure application portfolio management
  • Prepare and maintain technical documentation about all services and environments which are in scope of Application Maintenance team
  • Provide technical expertise on complex technical issues
  • Guide other team members and project stakeholders to ensure the content of deliverables is accurate, optimised and secured
  • Be proactive and engaged in initiatives related to AML technical domain
  • Make recommendations for technology infrastructure, software and equipment
  • Drive and coordinate maintenance activities such as: software upgrade, licence renewals, hardware ordering and decommissioning, patching and vulnerability process, etc.

About the Role:

This is a fantastic opportunity to work with skilled, international teams in a fast-paced and inspiring environment. As an IT Senior Operations Specialist, you will be responsible for managing and performing application ownership capabilities in our continued fight against financial crime.

Requirements:

  • Strong technical and leadership background
  • Creative and innovative with strong problem-solving skills
  • Experience in working international and with multicultural awareness
  • Direct focus toward customers
  • Self-motivation to achieve goals
  • Eager to learn and follow new technologies
  • 5+ years' experience managing ITIL Service operation processes (inc. event management, incident management, problem management, request fulfilment)
  • 5+ years' experience managing ITIL Service transition processes (inc. change management)
  • Understanding of continuous integration and deployment pipelines (Bamboo, Jenkins, Ninjago)
  • Focus on continues improvement of service provided by the team
  • Competency to understand architecture and IT solution design documents

Your Experience and Background:

  • Relevant university degree (IT, Engineering, data science, mathematics, or similar)
  • Excellent communication skills with very good level of English
  • Good organisational skills
  • 2+ years' experience working with DevOps model and SAFe methods (SAFe certificate is a plus)
  • Data Base extensive knowledge (MS SQL, Oracle, DB2)
  • Expert in monitoring tools like Splunk, AppDynamics and Grafana
  • Practical experience in configuration management: Ansible
  • Practical experience with Docker/ ESP/ Kubernetes containers
  • Experience in maintaining BEA NetReveal AML Platform
  • Anti-Money Laundry business process and banking domain experience 2+ years
  • Anti-Money Laundry Nordea solution and data flow as an advantage
  • Experience in Windows and Linux server administration and you possess basic scripting skills (PowerShell, Python, Bash)
  • Familiar with office project tools like Jira and Confluence


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