IT Senior Operations Manager
2 weeks ago
Job Title: IT Senior Operations Specialist
We are seeking a skilled IT Senior Operations Specialist to secure Financial Crime Prevention solutions and compliance within applications and processes. This role is crucial in catering to business and technology objectives and needs.
About this Opportunity
Welcome to the Transaction Monitoring Application Management team. As an IT Senior Operations Specialist, you will work with international teams in a fast-paced and inspiring environment, building the best bank for our customers' changing needs through innovative solutions, collaboration, and partnering with fintechs.
Key Responsibilities:
- Design and implement automation features for efficient and secure application portfolio management
- Prepare and maintain technical documentation for services and environments in scope of Application Maintenance team
- Provide technical expertise on complex technical issues
- Guide team members and project stakeholders to ensure accurate, optimized, and secure deliverables
- Be proactive in initiatives related to AML technical domain
- Make recommendations for technology infrastructure, software, and equipment
- Drive and coordinate maintenance activities such as software upgrades, license renewals, hardware ordering, and patching
Requirements:
- Strong technical and leadership background
- Creative problem-solving skills
- International work experience and multicultural awareness
- Customer-focused approach
- Self-motivation to achieve goals
- Eagerness to learn and follow new technologies
- 5+ years of experience managing ITIL Service Operation processes
- 5+ years of experience managing ITIL Service Transition processes
- Understanding of continuous integration and deployment pipelines
- Focus on continuous improvement of services
- Competency to understand architecture and IT solution design documents
Your Experience and Background:
- Relevant university degree in IT, Engineering, Data Science, Mathematics, or similar
- Excellent communication skills with a very good level of English
- Good organizational skills
- 2+ years of experience working with DevOps model and SAFe methods
- Data Base extensive knowledge
- Expertise in monitoring tools
- Practical experience in configuration management and containerization
- Experience in maintaining AML platforms and banking domain knowledge
Location:
The role is based in Stockholm.
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