People Operations Manager

3 weeks ago


Stockholm, Stockholm, Sweden Trustly Full time
About the Role

As a key member of the People & Culture team at Trustly, you will play a pivotal role in driving the company's HR strategy across its EU operations. You'll work closely with senior managers and teams to provide expert guidance on employee relations, performance management, and leadership development. This role involves leading HR initiatives, including organizational restructuring, process optimization, and people enablement programs, to drive business success.

Responsibilities
  • Lead HR initiatives, including organizational restructuring, process optimization, and people enablement programs, to drive business success
  • Guide and coach senior managers on employee relations, performance management, and leadership development with confidence and expertise
  • Collaborate with senior managers, C-level executives, and cross-functional teams to design and implement HR strategies that align with Trustly's business goals
  • Use people analytics to make data-driven decisions, shape HR policies, and negotiate with stakeholders
  • Maintain strong relationships with unions, ensure compliance, and have a good understanding of employment law
  • Support in day-to-day HR operations topics and give guidance on labor law, employee development, people management, and change management

Requirements
  • A proactive, people-centric professional with 5+ years of experience in HR or business development roles focused on people operations within fast-paced, growing organizations
  • An excellent problem-solver, able to anticipate challenges and resolve them proactively, while effectively prioritizing your workload
  • A skilled communicator with the ability to build strong relationships and influence stakeholders at all levels, including C-level executives
  • A solution-oriented individual with a can-do attitude, always looking for ways to drive positive outcomes
  • Highly organized and capable of managing multiple priorities, keeping a clear focus on delivering impactful results
  • Adaptable and resilient, you thrive in dynamic environments and enjoy the challenge of developing creative solutions to attract and retain top talent

About Trustly
Trustly is a leading company in the human-centric payments revolution, building the most convenient, intelligent, and responsible way of paying for things online. With a strong presence across Europe and the Americas, Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people.

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