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IT Senior Operation Specialist
2 months ago
Job ID: 27004
At Nordea Bank, we are looking for an IT Senior Operation Specialist to secure Financial Crime Prevention solutions and compliance within applications and processes, in order to cater to business and technology objectives and needs.
As an IT Senior Operation Specialist, you will be working with skilled, international teams in a fast-paced and inspiring environment. You will play a valuable role in managing and performing application ownership capabilities in Nordea's continued fight against financial crime.
Key Responsibilities:
- Design and implement automation features for more efficient and secure application portfolio management
- Prepare and maintain technical documentation about all services and environments which are in scope of Application Maintenance team
- Provide technical expertise on complex technical issues
- Guide other team members and project stakeholders to ensure the content of deliverables is accurate, optimised and secured .
- Be proactive and engaged in initiatives related to AML technical domain.
- Make recommendations for technology infrastructure, software and equipment
- Drive and coordinate maintenance activities such as: software upgrade, licence renewals, hardware ordering and decommissioning, patching and vulnerability process, etc.
The role is based in Stockholm.
What we are looking for:
- A strong technical and leadership background
- Creativity and innovative problem-solving skills
- Experience in working international and with multicultural awareness
- Direct focus toward customers
- Self-motivation to achieve goals
- Eagerness to learn and follow new technologies
- 5+ years' experience managing ITIL Service operation processes (inc. event management, incident management, problem management, request fulfilment)
- 5+ years' experience managing ITIL Service transition processes (inc. change management)
- Understanding of continuous integration and deployment pipelines (Bamboo, Jenkins, Ninjago)
- Focus on continues improvement of service provided by the team
- Competency to understand architecture and IT solution design documents
Requirements:
- Relevant university degree (IT, Engineering, data science, mathematics, or similar)
- Excellent communication skills with very good level of English
- Good organisational skills
- 2+ years' experience working with DevOps model and SAFe methods (SAFe certificate is a plus)
- Database extensive knowledge (MS SQL, Oracle, DB2)
- Expert in monitoring tools like Splunk, AppDynamics and Grafana
- Practical experience in configuration management: Ansible
- Practical experience with Docker/ ESP/ Kubernetes containers
- Experience in maintaining BEA NetReveal AML Platform
- Anti-Money Laundry business process and banking domain experience 2+ years
- Anti-Money Laundry Nordea solution and data flow as an advantage
- Experience in Windows and Linux server administration and you possess basic scripting skills (PowerShell, Python, Bash)
- Familiar with office project tools like Jira and Confluence