Card Specialist
7 months ago
Are you passionate about safeguarding and delivering exceptional service? We are currently seeking a highly analytical individual with a technical mindset to join our fraud team as a Fraud prevention Card Specialist.
As a Card Specialist within our Fraud team, your primary responsibility will be to establish fraud alerts to detect potentially suspicious patterns in card payments and other instant payment methods. Additionally, you will conduct transaction reviews and investigations for high-risk transactions across all Qliros markets and products. Your role will involve closely monitoring, identifying, and proactively preventing emerging fraud trends and new patterns.
What you’ll do:
- Monitor transactions for suspicious activity and potential fraud indicators
- Previous experience in fraud prevention within a card service environment is a must
- Investigate and analyze flagged transactions to identify fraudulent patterns and trends
- Communicate with customers to verify transaction authenticity and resolve potential fraud issues
- Collaborate with internal teams to implement fraud prevention strategies and initiatives
- Stay updated on industry trends and best practices in fraud detection and prevention
We believe you:
- Previous experience in fraud prevention within a card service environment is a must
- Strong analytical skills with the ability to identify patterns and anomalies in data
- Excellent communication skills, both written and verbal, with a customer-centric approach
- Detail-oriented and capable of working efficiently in a fast-paced environment
- Familiarity with fraud detection tools and software is a plus
WOW in everything we do
At Qliro, we embrace curiosity, passion, and collaboration. We believe in the power of flexibility and remote work, balanced with the strength of face-to-face interactions. Join us in creating wow moments, and feel free to be your authentic self. Differences are not just accepted but celebrated at Qliro.
Interviews will be conducted on a rolling basis, and ideally, we are looking for the right person to join us in August 2024.
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