Senior Fraud Analyst
2 weeks ago
About the Role
At Trustly, we're revolutionizing the way people pay online. Our Payment Service Operations Function is at the forefront of this innovation, ensuring that our products and processes deliver robust fraud mitigation while preserving a great customer experience. We're looking for a seasoned Senior Fraud Analyst who can navigate large datasets, balance conversion and fraud prevention, and help shape our future fraud strategy using the latest approaches.
What You'll Do
- Collaborate with cross-functional teams to proactively detect, quantify, and make data-driven decisions to reduce fraud exposure
- Champion the use of data to optimize fraud prevention and bring new ideas on analytics that can add value
- Identify opportunities for improvement of fraud rules through data analysis, testing, and tracking
- Communicate findings to the business in a structured, data-driven manner, translating complex analytics into actionable insights
- Develop a problem-solving approach, understanding the underlying business questions and using a variety of data sources and information
Who You Are
- Experienced in fraud analytics with a solid understanding of data interpretation and pattern recognition
- Strong technical skills with SQL and Python, with the ability to handle complex data structures from multiple sources
- Able to consider external services and analyze their benefits
- Excited about working in a dynamic environment with the ability to adapt to business challenges
- Strong stakeholder management to communicate clearly with other parts of the business and manage expectations
- Proactive mindset, seeking out opportunities to improve processes and help the business manage risk more effectively
- Passion for learning, able to quickly adopt new business concepts and technologies
- Independent, curious, and likes to take initiative
About Trustly
Trustly is a leading player in the human-centric payments revolution, passionately building a convenient, intelligent, and responsible way to pay for things online. Our Payment Service Operations Function is a key part of this innovation, ensuring that our products and processes deliver robust fraud mitigation while preserving a great customer experience.
About the Team
This role is within our Payment Service Operations Function, a part of Trustly's Operations unit with approximately one hundred employees across Europe. This team is responsible for Trustly's fraud prevention work and to ensure we protect ourselves and our customers.
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