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Card Fraud Analyst
2 months ago
We are seeking a highly analytical individual with a technical mindset to join our fraud team as a Card Specialist.
As a Card Specialist within our Fraud team, your primary responsibility will be to establish fraud alerts to detect potentially suspicious patterns in card payments and other instant payment methods.
Key Responsibilities:
- Monitor transactions for suspicious activity and potential fraud indicators
- Investigate and analyze flagged transactions to identify fraudulent patterns and trends
- Communicate with customers to verify transaction authenticity and resolve potential fraud issues
- Collaborate with internal teams to implement fraud prevention strategies and initiatives
- Stay updated on industry trends and best practices in fraud detection and prevention
Requirements:
- Previous experience in fraud prevention within a card service environment is a must
- Strong analytical skills with the ability to identify patterns and anomalies in data
- Excellent communication skills, both written and verbal, with a customer-centric approach
- Detail-oriented and capable of working efficiently in a fast-paced environment
- Familiarity with fraud detection tools and software is a plus
We believe in the power of flexibility and remote work, balanced with the strength of face-to-face interactions. Join us in creating wow moments, and feel free to be your authentic self. Differences are not just accepted but celebrated at Qliro.