Front Office Night Manager At Six

2 weeks ago

Stockholm, Sweden At Six Full time

 

Are you a service minded night owl who’s always up for a challenge? Then you might be just the one we’re looking for

 

The Magic Starts At Six

At Six is ​​a contemporary art and design hotel with 343 rooms and suites, including our Masterpiece Suite and 32 longstay apartments adjacent to the hotel. In the house you will also find - a gym, our wine bar Blanche & Hierta, At Six Cocktail Bar, and our Dining Room, along with our rooftop bar Stockholm Under Stjärnorna. A big part of the hotel is Social At Six, our 3000m2 flexible event and meeting space where the only limits are the ones of your imagination. 

At Six is a part of Petter Stordalen's hotel group Nordic Hotels & Resorts which also includes the neighboring hotel Hobo, Sommerro, Villa Copenhagen, The Thief, Copperhill, and Yasuragi among others.

At Six is striving to elevate the meaning of hospitality while perfecting the art of details. Today, we’re one of the leading choices for high-end travelers in Scandinavia. Our employees pride themselves in creating the best possible experience for our guests, in a warm and friendly work environment. It’s a simple equation; happy employees = happy and satisfied guests.

 

Do you have what it takes to deliver a great first and last impression?

Our Front Office Team consists of bright and self-standing ambassadors who strive to every day deliver a true At Six Experience 24/7, 365 days per year. We take pride in welcoming our guests and assisting them with all types of requests; from check in to check out and everything that stands in between. We particularly like challenging situations, love troubleshooting and delivering the At Six Wow factor. Our mission is to redefine service at the Front Desk and be the benchmark department in terms of service for Stockholm and Sweden.

Our Front Office Team operates around the clock and takes care of both our inhouse guests as well as guests staying in our At Six residences.

 

The Role and Our Philosophy

As Front Office Night Manager you are responsible for smooth running of the department at night, ensuring safety and security is the main priority for our night team and guests. Together with the support of one of  our Night Ambassadors, you will be carrying out a variety of Front Office based tasks from check in to check out, running the night audit as well as taking care of our reservation inbox. The latter will connect you to a variety of responsibilities and tasks, which are linked to all the other departments within the hotel. This is a position that comes with great responsibility and flexibility as your main focus will be given to both the Front Office and our Reservation Department Operations.

This is a night role, based on roughly 9 hrs shift, 7 days on, 7 days off. The night team is made up of two ambassadors who are responsible for the whole hotel during night time.

Our philosophy is that every detail makes a difference, and the differences make all the details

 

And what about you?

You have worked in either Front Office or Reservation and have at least 2 years experience using a well-known PMS platform. Knowledge of MEWS PMS  is desirable but not essential. Full command of both Swedish and English is needed. Driving License is desirable. In addition to the following, you should enjoy working in a fast paced environment and have preferably experience working within the luxury segment of our industry. Last but not least, you must have held a leadership role within Hotels in the past. To succeed in this role, you are comfortable making all kinds of decisions on your own.

A go-get attitude will take you a long way, ability to work in an international team and environment is needed to succeed in the role. A positive mindset and having fun at work is a must 

To recap, do you have all of the below skills?

  • Advanced knowledgeable of front office operations
  • Previous experience in a leadership role within the hospitality industry
  • Fluent in both Swedish and English
  • Strong  knowledge of any well-known PMS platform, MEWS preferably 
  • Ability to work nights and weekends as well as Holidays

 

Let’s get to the good stuff;

Our employees, or as we like to call them; our ambassadors, make us who we are. This means we are diverse, reliant and impeccably service minded. As an employer, At Six is encouraging, humble and fun (no really, we are). Here, you will work in a beautiful and inspiring environment with people who you’ll soon call dear friends or empowering mentors. We strive to provide good opportunities for career growth.

And to top it off, 

4 free hotel nights at any Nordic Choice hotel
Employee and Friends & Family room rates

Discounts on food and drink for you and your friends
Along with additional benefits

In this day and age, sustainability is most likely something you value. Luckily, so do we. Through the programme We Care, all Nordic Choice Hotels make sure to facilitate an environment where our employees and planet thrive.

 

Join us

There With all the mandatory stuff out of the way, let’s talk. Face to face, preferably. Apply below and don’t hesitate to send our Rooms Division Manager, Stefano Paganelli  an email at stefano.paganelli@hotelatsix.com if you have any questions.

Interviews will be held on an ongoing basis and the position can be filled before the last application date. So—what are you waiting for? Apply now

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