Ambassador of Luxury Hotel Experiences
1 month ago
At Nordic Hotels & Resorts, we are committed to redefining luxury in the contemporary context. As a leading choice for high-end travelers in Scandinavia, our team strives to deliver international-standard products and services in a warm and friendly work environment.
The Front Office Team is comprised of bright and self-standing individuals who aim to provide a true At Six Experience, 24/7, every day of the year. Our ambassadors welcome guests and assist with various requests from check-in to check-out, including troubleshooting and delivering exceptional service.
The role of Front Office Ambassador involves ensuring the smooth operation of the department during the day, supporting the Front Office Team with diverse tasks, and managing the guest email inbox. This position requires flexibility, as it comes with great responsibility and involves connecting with various departments within the hotel.
We believe that every detail matters, and it's the differences that make all the details. If you have a go-get attitude, can work in an international team environment, and enjoy delivering exceptional service, we encourage you to apply.
As a Front Office Ambassador, you will be responsible for:
- Providing exceptional customer service and ensuring a positive guest experience
- Supporting the Front Office Team with various tasks, such as check-in and check-out
- Managing the guest email inbox and connecting with other departments
- Ensuring the smooth operation of the department during the day
We offer a competitive salary of approximately €45,000 per year, depending on your experience and qualifications. In addition to a rewarding salary, you will also benefit from:
- A dynamic and fast-paced work environment
- Ongoing training and development opportunities
- A collaborative and supportive team culture
If you are a motivated and customer-focused individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
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