Front Office Night Manager
9 hours ago
At Six is a contemporary art and design hotel with a passion for delivering exceptional experiences to our guests. We strive to elevate the meaning of hospitality while perfecting the art of details.
The RoleWe are seeking a highly skilled and experienced Front Office Night Manager to join our team. As a Front Office Night Manager, you will be responsible for the smooth operation of the Front Office department during night hours, ensuring the safety and security of our guests and staff.
Key Responsibilities- Manage the Front Office department during night hours, ensuring the smooth operation of check-in, check-out, and other Front Office tasks.
- Supervise and support the Night Ambassadors in their duties, providing guidance and training as needed.
- Conduct night audits and ensure that all Front Office tasks are completed accurately and efficiently.
- Manage the reservation inbox and respond to guest inquiries and requests in a timely and professional manner.
- Collaborate with other departments, including Housekeeping, Food and Beverage, and Maintenance, to ensure seamless operations.
- Develop and implement strategies to improve Front Office operations and enhance the guest experience.
- At least 2 years of experience in a Front Office or Reservation role, preferably in a luxury hotel environment.
- Advanced knowledge of Front Office operations and procedures.
- Strong leadership and communication skills, with the ability to motivate and train staff.
- Fluent in both Swedish and English, with the ability to communicate effectively with guests and staff.
- Ability to work nights, weekends, and holidays, as well as flexible hours as needed.
- Knowledge of MEWS PMS or other well-known PMS platforms is desirable.
At Six offers a competitive salary and benefits package, as well as opportunities for career growth and development. Our employees enjoy a dynamic and supportive work environment, with a focus on teamwork and collaboration. We also offer a range of perks and benefits, including free hotel nights, employee discounts, and access to our We Care sustainability program.
How to ApplyIf you are a motivated and experienced Front Office professional looking for a new challenge, please submit your application, including your resume and a cover letter, to our Rooms Division Manager, Stefano Paganelli. We look forward to hearing from you
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