Front Desk Associate

2 days ago


Stockholm, Stockholm, Sweden Radisson Hotel Group Full time

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Associate to join our dynamic team at Radisson Blu Waterfront Hotel in Stockholm, Sweden. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our hotel's front desk.

Key Responsibilities:

  • Guest Services: Provide warm and welcoming service to our guests, ensuring their needs are met and exceeded.
  • Front Desk Operations: Manage the front desk area, handling check-ins, check-outs, and guest inquiries in a timely and efficient manner.
  • Problem-Solving: Anticipate and resolve guest issues in a professional and courteous manner.
  • Team Collaboration: Work closely with other departments to ensure seamless communication and service delivery.

Requirements:

  • Flexibility: Ability to work in a fast-paced environment and adapt to changing situations.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact with guests and colleagues in a professional manner.
  • Problem-Solving: Strong problem-solving skills, with the ability to think critically and resolve issues efficiently.
  • Teamwork: Ability to work collaboratively as part of a team to achieve common goals.

What We Offer:

  • Competitive Compensation: A competitive salary and benefits package, including special rates for team members and their families while traveling and staying in our hotels.
  • Professional Development: Opportunities for growth and development, including an individual development plan and access to Radisson Academy's extensive learning modules and programs.
  • International Work Environment: The chance to work with colleagues and guests from diverse backgrounds and cultures.


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