Account Manager

3 months ago

Stockholm, Sweden Calabrio Full time

Calabrio is a customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform and our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Our solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight. 

The primary responsibility of the Account Manager is to drive sales with existing and new customers both direct and through partners.

What you’ll be doing: 

  • Responsible for the achievement of associated territory sales quotas: software and services.
  • Uncover, develop and lead all sales activities for the sale of Calabrio products, additional applications, and renewed maintenance within the existing customer base. 
  • Continually build a strong sales pipeline of well-qualified revenue opportunities. 
  • Identify key stakeholders, build and develop strong relationships with them, fostering a high level of trust.
  • Effectively manage opportunities through Salesforce.com. 
  • Exhibit strong strategic thinking, initiative, and high activity level. 

Requirements

  • 2-3 years of B2B direct sales in software, and/or services industry.   
  • Direct sales experience in in WFO/Call Center industry, highly preferred.
  • Fluency in Swedish and English is a requirement.
  • Ability to travel primarily in the Nordic countries up to 40%. 

Benefits

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent   

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work

Awards & Accolades:  

Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary.   Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 9 years in a row, a 2022 certified Great Place to Work UK, named one of BC’s Top Employers for 2023, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.   

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.   

  • Accounting Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden Etraveli Group Full time

    Job Title: Accounting ManagerJob Summary:Our company is seeking an experienced Accounting Manager to oversee the financial operations of our organization. The successful candidate will be responsible for managing a team of accountants, preparing financial statements, and ensuring compliance with accounting standards.Key Responsibilities:• Prepare and...

  • Account Manager

    1 month ago

    Stockholm, Stockholm, Sweden Wolt Full time

    Job Title: Account ManagerAre you a seasoned account manager with a passion for driving growth and developing strong relationships with restaurant partners? Do you thrive in a fast-paced environment and enjoy working with data to inform your decisions? If so, we'd love to hear from you!Job SummaryWe're seeking an experienced account manager to join our...

  • Account Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden Simplex Bemanning AB Full time

    Vi söker en driven Account Manager som vill utvecklas i sin karriär!Gillar du att leverera hög kvalité och att samarbeta tätt med dina kollegor? Då är den här rollen för dig! Som Account Manager på Simplex Bemanning AB kommer du att arbeta med orderhantering och sälj hos vår kund i Globen.Arbetsuppgifter:Orderregistrering och...

  • Account Manager

    4 months ago

    Stockholm, Sweden Wolt Full time

    Job DescriptionAre you an experienced and strategic account manager with a true ‘service first’ and analytical mindset? Does a varied and challenging role in one of Europe’s fastest-growing companies interest you? If so, then we’d love to chat!Role BackgroundOur Restaurant Development team lies at the heart and soul of Wolt, ensuring all our existing...

  • Account Manager

    4 weeks ago

    Stockholm, Stockholm, Sweden Wolt Full time

    Role OverviewWe are seeking an experienced and strategic account manager to join our Restaurant Development team at Wolt. As a key member of our team, you will be responsible for developing strong relationships with our restaurant partners, driving growth, and ensuring seamless experiences for our merchants.Key ResponsibilitiesDrive and manage the growth of...

  • Account Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden SpeakCharlie Full time

    Välkommen till en utmanande och varierande roll som Account Manager!Vi söker en driven och engagerad person som vill vara med och utveckla vårt försäljningsteam. I rollen som Account Manager kommer du att ha en central roll i hela försäljningsprocessen, från prospektering till avslut. Du kommer att arbeta med att identifiera, attrahera och utveckla...

  • Regional Account Manager

    6 months ago

    Stockholm, Sweden Wolt Full time

    The purpose of your role is to have the strategic overview of our Restaurant Partnerships performances across Skåne. By leading and coaching your team of Restaurant Associates and Specialists, you - as account manager for the restaurant partners - will be: Driving and managing growth of our current venues by improving venue performance through strong...

  • Account Manager

    2 months ago

    Stockholm, Sweden SpeakCharlie Full time

    Är du intresserad av att arbeta på ett spännande scale-up-företag i en expansiv och entreprenöriell miljö? Är du intresserad av att driva B2B-försäljning och att bygga långsiktiga kundrelationer med mycket bra provisionsvillkor? Då har du hittat din nya arbetsplats hos oss på SpeakCharlie! Vi erbjuder en energisk och stimulerande arbetsplats där...

  • Enterprise Account Manager

    4 weeks ago

    Stockholm, Stockholm, Sweden Arista Networks Full time

    Job OverviewAs a Senior Named Account Manager at Arista Networks, you will be responsible for cultivating client relationships and developing new business opportunities for enterprise named accounts. Your expertise in working with large enterprise organizations and global businesses will be invaluable in driving growth and success.Key Responsibilities:Exceed...

  • Renewal Account Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden DOW JONES Full time

    Job SummaryThe Renewal Account Manager will oversee the retention strategy for assigned strategic accounts, building and executing a renewal plan to ensure a strong revenue base for Dow Jones. This role will liaise with internal teams to meet client business needs and develop successful renewals.Key Responsibilities:Own the retention strategy for assigned...

  • Account Manager

    4 weeks ago

    Stockholm, Stockholm, Sweden SpeakCharlie Full time

    Välkommen till SpeakCharlie!Vi söker en driven och engagerad Account Manager som vill vara med och skapa framgång för våra kunder. Som Account Manager på SpeakCharlie kommer du att arbeta med att identifiera, attrahera och utveckla samarbeten med visionära företag.Vad erbjuder vi?Vårt kontor ligger i hjärtat av Stockholm, och vi erbjuder en modern...

  • Senior Account Management Leader

    2 weeks ago

    Stockholm, Stockholm, Sweden RTB House Full time

    About the RoleAs a Senior Account Management Leader at RTB House, you will be responsible for leading a dedicated team of Account Managers in the Nordics region. The successful candidate will have a proven track record in digital marketing account management, with experience in programmatic/retargeting/campaign management and a strong background in client...

  • Enterprise Account Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden Wolt Full time

    Role OverviewThe purpose of this role is to drive revenue growth for Wolt by increasing the selection of offerings on our platform through strong customer relationships. As an Enterprise Account Manager, you will be responsible for building and maintaining relationships with existing and new customers across various segments. Your tasks will include...

  • Enterprise Account Manager

    4 weeks ago

    Stockholm, Stockholm, Sweden Ansys Full time

    Job Summary:The Enterprise Account Manager at Ansys is responsible for driving business growth and customer success through strategic partnerships and account development. This role requires a strong understanding of customer needs and a proven ability to develop and execute account plans that meet or exceed sales targets.Key Responsibilities:Develop and...

  • Sales Account Manager

    1 month ago

    Stockholm, Stockholm, Sweden Zumtobel Full time

    Key Account ManagerAs a Key Account Manager at Zumtobel, you will play a crucial role in promoting and selling our products and services within a sales team to achieve established sales targets and improve overall business results.Your ResponsibilitiesIdentify and research prospective customers, building positive relationships to generate future sales and...

  • Named Account Manager

    4 months ago

    Stockholm, Sweden Arista Networks Full time

    Job Description Who you'll work with As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista’s technical resources to achieve your customer’s business outcome. You’ll partner with some of the most skilled Customer...

  • Key Account Manager

    6 months ago

    Stockholm, Sweden Sony UK Technology Centre Full time

    Key Account Manager For Sweden Sales Team Stockholm Do you have a result-oriented mindset with a strong ability to work and deliver in a constantly evolving environment? Then we have a great opportunity for you as a Key Account Manager within our Swedish sales team. In this role, you'll have the exciting responsibility of driving our...

  • Partner Account Manager

    1 month ago

    Stockholm, Stockholm, Sweden Worldline Full time

    Job Title: Partner Account ManagerWe are seeking a highly skilled and motivated Partner Account Manager to join our Nordic Partner Sales team at Worldline. As a key member of our team, you will be responsible for developing and expanding our partner sales channel in Sweden, working closely with our partners to ensure common success.Key Responsibilities:Drive...

  • Strategic Account Manager

    1 month ago

    Stockholm, Stockholm, Sweden AVL List Nordiska AB Full time

    Job Title: Key Account ManagerAt AVL List Nordiska AB, we are seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for driving and developing business with our key customers in Sweden and other Nordic countries.Responsibilities:Develop and execute sales strategies to grow revenue and expand our...

  • Key Account Manager Professional

    3 weeks ago

    Stockholm, Stockholm, Sweden Vipas AB Full time

    We are seeking a highly motivated and results-oriented Key Account Manager to join our team at {company}. The ideal candidate will have a proven track record of success in sales and be able to build strong relationships with clients.The Key Account Manager will be responsible for managing a portfolio of key accounts, identifying new business opportunities,...