Customer Service Representative
1 week ago
Are you passionate about transportation and customer service? Do you want to be part of a team that shapes the future of transportation solutions? We are looking for a Customer Contact to join our team at Volvo Group in Köping, Sweden.
Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Contact. In this role, you will be responsible for ensuring high-quality customer service and resolving customer complaints in a timely and professional manner. You will also be responsible for coordinating and driving quality improvement initiatives, as well as developing and maintaining relationships with customers.
Key Responsibilities:- Provide exceptional customer service and support to customers
- Resolve customer complaints and issues in a timely and professional manner
- Coordinate and drive quality improvement initiatives
- Develop and maintain relationships with customers
- Collaborate with internal stakeholders to ensure seamless customer service
To be successful in this role, you will need to have:
- Previous experience in quality assurance or customer service
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in Swedish and English languages
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about transportation and quality assurance, we encourage you to apply for this exciting opportunity.
Apply Now: If you are interested in this role, please submit your application through our website. We look forward to hearing from you
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