Customer Service Specialist

4 weeks ago


Köping Municipality, Sweden Volvo Group Full time
Job Description

Are you passionate about transportation and customer service? Do you want to be part of a team that shapes the future of smart and sustainable transportation solutions? We are looking for a Customer Contact to join our team at Volvo Group in Köping, Sweden.

Key Responsibilities
  • Develop and maintain strong relationships with customers to ensure high-quality products and services
  • Coordinate and drive quality-related issues with customers, including product defects and complaints
  • Collaborate with cross-functional teams to improve processes and products
  • Provide training and coaching to colleagues on quality-related topics
Requirements
  • Previous experience in quality assurance or customer service
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Fluency in Swedish and English
What We Offer

At Volvo Group, we value diversity and inclusion, and we strive to create a work environment that is free from harassment and discrimination. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and customer-focused individual who is passionate about quality and transportation, we encourage you to apply for this exciting opportunity.



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