Customer Service Specialist
4 weeks ago
Are you passionate about transportation and customer service? Do you want to be part of a team that shapes the future of smart and sustainable transportation solutions? We are looking for a Customer Contact to join our team at Volvo Group in Köping, Sweden.
Key Responsibilities- Develop and maintain strong relationships with customers to ensure high-quality products and services
- Coordinate and drive quality-related issues with customers, including product defects and complaints
- Collaborate with cross-functional teams to improve processes and products
- Provide training and coaching to colleagues on quality-related topics
- Previous experience in quality assurance or customer service
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Fluency in Swedish and English
At Volvo Group, we value diversity and inclusion, and we strive to create a work environment that is free from harassment and discrimination. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
If you are a motivated and customer-focused individual who is passionate about quality and transportation, we encourage you to apply for this exciting opportunity.
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Customer Service Specialist
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