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German Customer Support Specialist
2 months ago
We are looking for a German Customer Support Specialist to join our team. In this role, you will serve as the primary point of contact for our customers, addressing their inquiries, providing information, and resolving issues through various communication channels.
Your collaboration with our sales team, project managers, and technical experts will be essential in delivering an exceptional customer experience.
To thrive in this position, you should possess a strong understanding of the German customer mindset and be an engaging individual who enjoys interacting with clients. A self-driven attitude, excellent problem-solving abilities, and the capacity to meet tight deadlines are crucial. We seek a dedicated and passionate individual who is eager to assist our customers in maximizing the benefits of our offerings.
Key Responsibilities:- Provide outstanding customer service and support
- Communicate effectively in both German and English
- Demonstrate strong problem-solving capabilities
- Manage multiple tasks efficiently
- Exhibit flexibility in working hours, including shifts and weekends if necessary
- Maintain a positive demeanor and work collaboratively within a team
We will equip you with the necessary training and knowledge to excel in your role.
Application ProcessWe encourage interested candidates to submit their applications promptly, as we are conducting ongoing selections and interviews.
Open Infra GmbH is proud to be the third-largest fiber optic network operator in Sweden, with international operations in Germany, the USA, and the UK since 2019. Our mission is to drive digital transformation across Europe by deploying, operating, and managing fiber optic infrastructure.
